Re: 911:: HEEEELLLLPPPP!!!!

[Guest guest]

Yes, but at least you have 4 days of training. Right now we only have 1

four hour session. All the dispatchers have to attend and this is not seen

as something mandatory!

There also aren't any help files, no manual, no direct tech support since we

can only go through one person to get our questions answered (this is okay

since the developer won't get bombarded with questions) If one class is the

only thing we can get out of him, I am very wary about committing to the

whole project, much less going on with testing.

annette

<<snip>>

I'm glad to find that we're not the only ones. We are in the middle of

training on the Tiburon CAD system and are only getting 4 days and then we

go live in a week. We are about to go berserk and the after hours alchohol

consumption has alarmingly elevated. This is our first CAD system and it is

a big change for some of us and even more for those with no computer

experience. Good system but how about a little more exposure!!

Craig

Southern Oregon Regional 911

<<snip>>

[Guest guest]

Interesting. The records clerk told me to have a beer when I get home

today.

Maybe alcohol ought to be included with any new CAD install...

annette

<<snip>>

Oh, good luck, Craig. Trust me, you'll need it!!! 3 years later, and we

are still drinking...

>>>>

I'm glad to find that we're not the only ones. We are in the middle of

training on the Tiburon CAD system and are only getting 4 days and then we

go live in a week. We are about to go berserk and the after hours alchohol

consumption has alarmingly elevated. This is our first CAD system and it is

a big change for some of us and even more for those with no computer

experience. Good system but how about a little more exposure!!

Craig

<<snip>>

[Guest guest]

No, not really. Basically, this beta testing is free (well, except for the

server which we were going to have to buy with a new system anyways) We get

all updates in the future for free. Go deal if you get something that is

worth it. I'm still holding my final judgement sense we are only just

starting this thing.

I would have much rather bought a system that was already tested, tried and

true.

So far it's not starting off really well. I feel like the foot of a vain

lady who is at the shoe store. I'm being shoe horned by a salesclerk into a

shoe that is one size too small. All the while the lady is insisting that

size 7 is her size, that the shoe must be made differently. Which, in

reality the lady wears a size 8! (Does anyone remember this analogy?)

annette

<<snip>>

did they ask your opinion beforebuying it? Did they check out several

different ones to make sure it the one

they pick is the best for your communication center? Good Luck

Kurt

<,snip>>

[Guest guest]

In a message dated 4/14/2000 2:37:31 PM Eastern Daylight Time,

ahallmark@... writes:

<< Right now we only have 1

four hour session. All the dispatchers have to attend and this is not seen

as something mandatory! >>

Has anyone thought of putting your concerns in writing and having ALL of the

dispatchers sign it? This way your concerns are in writing and in my

department those things HAVE to be addressed?

Toni Wyman, (CTO)...Gwinnett County Police, GA ( just N of HotLanta)

770 Hi Hope Rd, Lawrenceville, GA 30046

(These are only my opinions, not my agency's, after all they are the

government and they have opinions of their own)

For liability reasons my posts and opinions are to be reprinted with my

permission only

Email to: E911gal136@...