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3-1-1 routing

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About 3-1-1, you might, and I say might, be able to get your telephone

company to actually route this to your publish non-emergency number. I

guess it would depend on your system.

We had this with our old 9-1-1 system on campus. 845-1111 was the emergency

number before they implemented 9-1-1. When 9-1-1 came on board, it was

routed to the 845-1111 number. Of course when the county became the Primary

PSAP for 9-1-1 calls, this was deleted and we had different lines to receive

9-1-1 calls on.

So if 3-1-1 is implemented in your area, you won't necessarily have another

line to answer, just a different ways for the callers to contact you on the

lines you already have.

annette hallmark

ahallmark@...

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