Message from concerning problem

[Guest guest]

Hello KC,

Thank you for writing to .

I apologize for the delay in having immediately replied to your

inquiry,

but please be assured that we at would always strive

to

answer your inquiries in the soonest possible time.

I have read and understood from your email that your group has been

having difficulties with getting the messages posted to

" " .

I appreciate your reporting this to us, and I again apologize for

the

inconvenience this has caused you. I'll be glad to explain what

happened.

Due to a technical issue just this Thursday morning, we at

Groups

have been experiencing an email backlog. As such, messages delivered

and

posted between 7AM to 4PM (Pacific time) this 25th of January, may

be

delayed for several hours.

Don't worry, as messages posted now are being processed through our

backup mail servers to ensure that they will still be delivered

immediately. While our primary servers catch up, Groups users may

see

delivered messages that were earlier posted to be out of order. We

understand that this causes further inconvenience, and for this we

again

apologize.

Should anything else come up, please email us anytime. We really

appreciate all the patience and understanding you can give us as we

work

our best in getting this immediately resolved.

Thank you again for contacting Customer Care.

Regards,

Tyler

Customer Care