How to hire a duct cleaner

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How to hire a duct cleaner

Indianapolis Star*

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Duct cleaning is a way to help improve air quality and save energy

costs. If not properly maintained, heating, ventilation and air-

conditioning components can become contaminated with dust, pollen

and other debris.

Moisture in ducts increases the risk of mold spores in your home,

and anyone with mold allergies or health problems can be affected.

" If you are told you have mold, have it tested at a laboratory, "

said Ken Jenniges, owner of Steamatic of Indianapolis, who's been in

business 17 years.

Do you need a duct cleaner?

Based on the individual HVAC system, the level of indoor pollution

and other factors, experts usually recommend having ducts cleaned

every three to five years.

The average home's heating-and-cooling system circulates 40 pounds

of dirt each year. If you've recently completed renovations or

experienced a fire or flooding, your home may need duct cleaning

because of the potentially large amounts of dirt and dust released

into the air. New homes may have more debris because of ongoing

construction.

Finding a qualified professional

Experience and background are important; improperly serviced ducts

can cause air problems. Find out if the company has worked on a

system like the one in your home and what sort of safety precautions

workers will take to protect your family.

" Make sure the company you choose is regularly engaged in providing

duct-cleaning services, " Jenniges said.

The system should be inspected for any asbestos-containing

materials. Registers should be sealed and carpet and furnishings

protected.

The EPA suggests homeowners ask to see all cleaned ducts and

components — which should show no visible dust or debris — to ensure

the job is done thoroughly.

What to expect

Time and equipment can vary, depending on the company and amount of

work to be done. Always have your cleaner provide a written

agreement on cost and expected

labor hours before beginning the job, especially if you're being

charged by the hour.

" Remember, you get what you pay for, " Jenniges said. " Don't be

fooled by a ridiculously low advertised price. "

Quick tips

When hiring a duct cleaner:

Make sure your potential air-duct cleaner is a reputable member of

the National Air Duct Cleaners Association (www.nadca.com).

Ask service providers how long they've been in business and how

familiar they are with the system in your home.

Ask for references: Contact

the Better Business Bureau

(www.bbb.org) to make sure no serious complaints have been filed

against the company.

Ask for proof of insurance.

Have the cleaner inspect and clean all air ducts and related parts.

Inspect the cleaned components yourself.

Don't be fooled by advertising gimmicks.