Re: 911: coverage, trainer attitude, communication response, MCI, complaints

[Guest guest]

In a message dated 7/2/2000 6:47:29 PM Eastern Daylight Time,

mcain@... writes:

<< Our department covers 462 square miles. A population just under 28,000 >>

Oh my................almost the same square miles............and a population

of over 540,000 ! and that doesnt include the commuters to and from the city

of Atlanta for work!

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In a message dated 7/3/2000 12:07:53 PM Eastern Daylight Time,

COURNOYERB@... writes:

<< Long ago, when they used to let me near trainees, I was taken in the office

many times and told, " Bob, it's not what you say, but how you say it " . >>

I have had this problem in the past. I first thought it was cause I was the

Yank in the South and my very tone of voice was different. Then I had a

trainee tell me I was intimidating because of how much I knew, but that

certainly is something I cant help. That trainee said when she complained to

her mother about it, mom said instead of being intimidated by my knowledge,

learn from it. I have tried to intentionally lighten up my tone, and I just

hope its working.

My advise for Jeanette is that if you feel comfortable, talk to your

previous trainer. Not everyone can please everyone and some people will just

not get along with others. Don't keep your feelings to yourself, though

because it will come between you and your training. If it is that bad, you

should speak to your supervisor or your director of training, which ever is

your chain of command.. Make sure you follow the correct chain.. People tend

to get really defensive when you don't. But also, don't let someone be

condescending to you especially on the floor. That is not acceptable.

Criticism is for private, not public display. Also, write down situations

that you have a problem with so that you can refer to your notes. I have had

to do this with a CO I am having difficulty with and when I approach the

situation, I will know exactly what transpired. Good Luck !

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In a message dated 7/3/2000 4:16:48 PM Eastern Daylight Time,

magictouch@... writes:

<< Come to find out, they did not respond their unit, it was not part of

their procedures, and thought we shouldn't be there unless they were too. We

got the royal cold shoulder from them the rest of the day. >>

When we have a major incident in a city pd jurisdiction we always of course

tell them. When we have a serious med call and have units responding to a

city, we usually try and tell them also. In one city, they have our MDT

system, so they will usually type someone in the room and ask them. I have

never (now this is only me) heard of having a 'cold shoulder' attitude with

another jurisdiction. Seems to be just a little immature on their part.

Would be interesting to know what anyone might have found out about it from

their end, if there was anything more to it.

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In a message dated 7/4/2000 12:40:24 AM Eastern Daylight Time,

LifeCare449@... writes:

<< AN MCI IS A MASS CASULTY INCIDENT >>

Got it Miss Kathy Colorado actually tried to convince me that it was

the phone company.. I might be blonde, but I didnt believe that was it

related to this

(hee hee hee)

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In a message dated 7/4/2000 11:29:22 AM Eastern Daylight Time,

dtolbert@... writes:

<< We have a couple of dispatchers that are never,never happy with anything >>

I know its a cliche, but its true.. you cant please everyone.. People hate

it cause I dont really complain alot about work (now people on the other hand

I have a problem with . I came to Ga/dispatching from a profession that I

was truly miserable in. I knew what it was like every day to dread coming

into work and cried sometimes cause I was soo unhappy. Now that I am doing

something that I absolutely LOVE to do, I personally find the little things

more bearable. I just figure that there are more important things to get

upset about. As far as work environment; I say it again. You cant please

everyone. Everyone is going to be unhappy about something. I tune out the

stuff that just doesnt matter to me in the performance of my job. It works

for me. We are a larger agency, and so there are more people in the room

and its easier to tune out one. Hope you figure something out.

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Toni Wyman, (CTO)...Gwinnett County Police, GA (just N of HotLanta)

770 Hi Hope Rd, Lawrenceville, GA 30046

(These are only my opinions, not my agency's, after all they are the

government and they have opinions of their own)

For liability reasons my posts and opinions are to be reprinted with my

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Email to: E911gal136@...

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