RE: 911:: Question for those using Medical Priorities EMD

[Guest guest]

In a message dated 07/19/2000 6:21:13 AM Pacific Daylight Time,

BBALINT@... writes:

>

> We just started using the Medical Priorities EMD program (went live

> on 5/22). So far, we are doing pretty good with compliance, my QA

> Coordinator is impressed at our scores. The problem we are having is with

> the response modes - Alpha, Bravo, Charlie, Delta. Per the protocols, we

> are announcing the response mode. Of course, as those of you who use it

> know, you can have a 'Delta' response fall victim that does NOT need ALS

> (i.e./ fell down the steps -- fall is more than 6 feet, but not seriously

> injured). EMS squads think we don't know what we are doing -- yet we are

> following the protocols as exactly as we can.

>

> Has anyone out there implemented any kind of successful education

> program for field users and/or for the public in general?

> If so, I'd be interested in hearing from you. We feel we need to

> provide education to the field units because they hear a certain response

> and have a certain perception about that response. We also need to educate

> the public as we are on the line longer with them and they don't understand

> that EMS is being sent simultaneously.

>

> Thanks for any ideas!

>

Laurie:

San Fire has been working with the ALPHA BRAVO CHARLIE DELTA responses

for more than a year and for the most part they are working well. The County

Fire dept is just starting with them now, after having used MPDS without the

tiered dispatch for the last year or so. Other cities within our county are

adopting the same kind of system, albeit slowly - it is a huge paradigm shift

from the usual race code 3 to every call kind of mode. If you want further

data on how our system is working, get ahold of our QI Supervisor, Doreen

Hargrave, at doreen.hargrave@...

- Randall Larson

San Fire/9-1-1 Magazine

[Guest guest]

In a message dated 7/19/2000 8:57:44 AM Eastern Daylight Time,

lauriebailey@... writes:

<< The problem we are having is with the response modes - Alpha, Bravo,

Charlie, Delta. Per the protocols, we are announcing the response mode. >>

I don't know if my explanation will work with your agency, but here it is.

As I said in an earlier post, " A " and " B " responses to us are only one unit.

" A " is code 3 or routine, and " B " is code 1 or lights and sirens. For those

2 responses we need to be sure they are clear on Code 1 or 3. When we

dispatch an Engine and a Med Unit, they automatically know that it is Code 1

cause we basically wouldn't be sending them both if it was a routine

response. We never tell them ABC or D. That would really throw them off.

Does that make sense? If I can maybe get more info, email me off the list

Toni Wyman, (CTO)...Gwinnett County Police, GA (just N of HotLanta)

770 Hi Hope Rd, Lawrenceville, GA 30046

(These are only my opinions, not my agency's, after all they are the

government and they have opinions of their own)

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