Guest guest Posted September 30, 2000 Report Share Posted September 30, 2000 Sounds like someone needs to check your main power source for voltage and cycles per second. Making sure you are using 110-120 at 60cps. A slow cycle rate would tend to slow your clock down for sure. Vern retired Newark,Ca PD/FD Sara & Winfield wrote: > > " In our CAD, we can change times rather easily...however...the CAD has an > internal clock that timestamps each entry and that cannot be changed. Now, > as to the reliability of these times...don't bet on them. Our CAD clock > constantly loses or gains time, and if the dispatcher doesn't (1) notice (2) > take action....the discrepancy in times steadily increases. " Snipped > Freida > La Vergne PD > ------------------------- > Oh so we aren't the only ones with different time zones throughout our room. > We have several clocks in the room. The internal CAD clock that timestamps > calls, the console clock that we use for times on cards and the radio, the > computers each have internal time, LEADS/NCIC has a clock and prints on the > printouts, etc. Each clock has a diffferent time. When the discrepancy > starts to get way off someone changes it, but within a few days they are all > off again. We usually change the CAD clock because it is easier than > changing the console clocks. The CAD clock automatically timestamps certain > times, others we manually enter kind of. For example when we put someone on > the scene, we type the command then a clock comes up we can change it to > match the time we have or the time they are on the scene in case we forgot > to put it in at the exact time. When we enter a call for service the clock > automatically puts in the received time, when these clocks are out of sync > you can end up with some strange numbers. See if this makes sense...I > receive a 9-1-1 call. Enter the call into CAD and it is automatically > timestamped by CAD. I tone it using the console clock time on the radio. > So on the radio and tape I just toned the call at 1014 hours. But due to the > discrepancy in clock times the call shows received at 1010. Even though it > in no way took me 4 minutes to tone the call. These are instances when I > change the times. I pick one clock that I use all day long. That is the > clock for all official times, I usually use the console clock because it is > the one right in front of me. Oh I forgot a clock, the call recording device > has a clock which we have no access to as dispatchers. So I guess that is > the best one to use to show official times, no matter the time it will > record you taking and dispatching the call and show the amount of time it > took. > > As a side note anyone ever compare times with another agency. There is a > two minute time warp between Madison County Sheriff's Office one county to > the south of us and ourselves. > > Sara Winfield Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 1, 2000 Report Share Posted October 1, 2000 We had a wonderful CAD system, the POS2000 *HA HA* that would have a different time at each terminal. The new server took care of that. We still have a problem with changing units. If I send unit a as primary and unit b as backup and unit b gets there first and I switch him to primary as he is going to get stuck taking the report, when I put the origional primary as back up all of his times are erased. The problem is being addressed is what we are told. Quote Link to comment Share on other sites More sharing options...
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