Receiving packages from UPS or FedEx

[Guest guest]

Do you drive?

I know it can be a pain but if your close to the delivering terminals you can

ship the package to the terminal (has to be addressed to the terminal) with a

hold for customer pick up notation.

The company can also ship the pkg and require a signature on delivery.

If you work can you have it shipped to your work? Or do you have any friends or

family who you could ship it to that would be a safer location?

I just can't believe they would leave the pkgs unattended like that at a

multiple residence bldg That is terrible. I get pkgs left outside my back

door at my home. It is not visable from the street and it is inside my fence.

Last idea. Is there an office in the bldg they can leave the pkg at? Maybe the

leasing office if there is one.

I feel for you! UPS's basic customer service sucks major! They act as if they

don't care and your bothering them. The company I work for ships by UPS daily.

We have a special preferred customer number vs the dial an idiot number

Those ppl are top notch! Our UPS driver is wonderful too.

Sent from my BlackBerry® by Boost Mobile

[Guest guest]

Speaking of UPS, a knock was on my door at 7:15PM and a swansons box is

there...the UPS man is gone.  Often, a box is outside my door for a few hours

if I'm out....but so far so good, we're in a quiet area and I do live in an

apt...

 

I'll bet this is a  huge issue with stolen delivery packages...worldwide....

 

No suggestions...just my experience....jam

________________________________

To: DimethylSulfoxide-DMSO ; diabetes_int

Sent: Tuesday, May 8, 2012 5:50 PM

Subject: Receiving packages from UPS or FedEx

 

BTW, I'm cross posting, so if you get this twice, sorry!

For those who order their supplements online, using either UPS or FedEx to

deliver them (as I do), I'm asking for advice. I'm having trouble receiving my

packages!

I've just had two separate experiences this week which have totally upset me.

The first was a shipment of pet supplies which weighed close to 40 lbs, to be

delivered by FedEx. 

The man rang my bell and left a huge heavy box just inside the door and split.

He didn't even identify himself, but as I was expecting the package I ran

downstairs to get it. (If I'm not quick,

packages disappear.) I had to break down the box, and carry the items upstairs

one step at a time. It was difficult as there were four separate heavy items.

Today, UPS ground, who was delivering my monthly order of supplements from

Vitacost did not ring my bell, but left my package worth over $140 outside IN

THE STREET! I don't live in some idyllic small town where that might seem

reasonable, but in Manhattan, New York City. An unguarded package might last

about five minutes, if that.

I called both Vitacost and UPS. Let's hear it for the tact of Vitacost's

customer service. When I told her what

had happened she laughed, I guess because I was so upset! If we had been face to

face she wouldn't have found me quite so funny! She told me that if I'd pay

another $140 they would replace the order. Oh, gee thanks! That's the last they

will EVER see of me.

UPS was more conciliatory. They assured me that they didn't think I was lying.

Apparently it will take 8 business days to " investigate. " I suggested they throw

in a psychiatric evaluation for the moron who left my stuff in the street. 

As bad as these two services are, the post office is even worse. They never

notify me if I have a package. I have to be lucky enough to stumble over it.

Books are usually safe. No one in my building seems to be a

reader.

If anyone has a system which works, I'd love to hear about it. 

Thanks for letting me vent...

Dianne

[Guest guest]

Speaking of UPS, a knock was on my door at 7:15PM and a swansons box is

there...the UPS man is gone.  Often, a box is outside my door for a few hours if

I'm out....but so far so good, we're in a quiet area and I do live in an apt..<

As I said earlier, my guess is that the men and women who deliver for FedEx and

UPS have had their schedules ramped up until they are attempting to meet them by

being slipshod. 

I'm reminded of the Chaplin classic Modern Times in which he is working on an

assembly line which keeps being speeded up until Chaplin is actually sucked into

the machinery.

 

I'll bet this is a  huge issue with stolen delivery packages...worldwide....<

And likely to get worse. I've seen a big difference even in the last six months.

My UPS guy didn't even ring my bell, just left the package in the street and

bolted.

There's a website called the complaints board. I think I will post my experience

there. The woman at Vitacost laughed when I mentioned how dissatisfied I was.

Maybe she'd like to try laughing on the unemployment line. Unfortunately, I

didn't ask for her name. I usually do.

Hugs, Dianne