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I

know I have read posts on here in the past regarding how difficult it can be to

work with Anthem BCBS. I have been trying to get kidney transplant

benefits for a new patient referral for two weeks now with no luck. I

call, I leave a message, someone calls me back and says it should be the end of

today or tomorrow. I don’t hear back from them and end up repeating

the same thing again. I’ve talked with a supervisor and have even

gone as far as leaving a message with a district manager who didn’t call

me back. The patient also notified her employer’s HR department of

the situation.

Anyone

have any other suggestions I might try?

Amy

J. Murray

Transplant Financial Coordinator

Via Christi Hospital

Transplant Institute

929 N. St. Francis, Suite M157

Wichita, KS 67214

PH:

FX:

Amy.Murray@...

___________________________________________________________________________________________________________________________________________________________________

“NOTICE – This e-mail message may contain privileged,

confidential, or sensitive information intended only for the use of the

intended recipient. If you are not the intended recipient of this e-mail, you

are hereby notified that any use, dissemination, distribution or reproduction

of this e-mail is prohibited. If you have received this e-mail in error,

please notify Via Christi Health immediately, and delete this e-mail and all

attachments from your computer system. Any views expressed in this e-mail

are those of the individual sender and may not necessarily reflect the views of

Via Christi Health”.

“NOTICE – This e-mail message may contain privileged, confidential, or sensitive information intended only for the use of the identified recipient. If you are not the intended recipient of this e-mail, you are hereby notified that any use, dissemination, distribution, or reproduction of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender immediately, and delete this e-mail and all attachments from your computer system. Any views or opinions expressed in this e-mail are those of the individual sender and do not necessarily reflect the views of the organization.”

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