Guest guest Posted February 2, 2012 Report Share Posted February 2, 2012 I know I have read posts on here in the past regarding how difficult it can be to work with Anthem BCBS. I have been trying to get kidney transplant benefits for a new patient referral for two weeks now with no luck. I call, I leave a message, someone calls me back and says it should be the end of today or tomorrow. I don’t hear back from them and end up repeating the same thing again. I’ve talked with a supervisor and have even gone as far as leaving a message with a district manager who didn’t call me back. The patient also notified her employer’s HR department of the situation. Anyone have any other suggestions I might try? Amy J. Murray Transplant Financial Coordinator Via Christi Hospital Transplant Institute 929 N. St. Francis, Suite M157 Wichita, KS 67214 PH: FX: Amy.Murray@... ___________________________________________________________________________________________________________________________________________________________________ “NOTICE – This e-mail message may contain privileged, confidential, or sensitive information intended only for the use of the intended recipient. If you are not the intended recipient of this e-mail, you are hereby notified that any use, dissemination, distribution or reproduction of this e-mail is prohibited. If you have received this e-mail in error, please notify Via Christi Health immediately, and delete this e-mail and all attachments from your computer system. Any views expressed in this e-mail are those of the individual sender and may not necessarily reflect the views of Via Christi Health”. “NOTICE – This e-mail message may contain privileged, confidential, or sensitive information intended only for the use of the identified recipient. If you are not the intended recipient of this e-mail, you are hereby notified that any use, dissemination, distribution, or reproduction of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender immediately, and delete this e-mail and all attachments from your computer system. Any views or opinions expressed in this e-mail are those of the individual sender and do not necessarily reflect the views of the organization.” Quote Link to comment Share on other sites More sharing options...
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