RE: General question regarding Transplant Case Managers

[Guest guest]

I am speaking of insurance transplant case managers. From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of Helms, TinaSent: Tuesday, June 26, 2012 3:09 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers If you are talking about insurance case managers..a name with a direct line is always helpful ! Tina Helmshelmst@...From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Transplant Case ManagersImportance: High Hello! In order to provide feedback to one of the speakers for the upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) in coordinating a smooth workflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 Friendship Ave Ste 2303 NTPittsburgh, PA 15224/!>Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match. Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.********************************************************************************************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

the West Penn Allegheny Health System Help Desk at 412 330-4357.

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[Guest guest]

I am speaking of insurance transplant case managers. From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of Helms, TinaSent: Tuesday, June 26, 2012 3:09 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers If you are talking about insurance case managers..a name with a direct line is always helpful ! Tina Helmshelmst@...From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Transplant Case ManagersImportance: High Hello! In order to provide feedback to one of the speakers for the upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) in coordinating a smooth workflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 Friendship Ave Ste 2303 NTPittsburgh, PA 15224/!>Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match. Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.********************************************************************************************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

the West Penn Allegheny Health System Help Desk at 412 330-4357.

**********************************************************************

[Guest guest]

If you are talking about insurance case managers..a name with a direct line is always helpful ! Tina Helmshelmst@...From:TxFinancialCoordinators [mailto:TxFinancialCoordinators ]On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Transplant Case ManagersImportance: High Hello! In order to provide feedback to one of the speakers forthe upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) in coordinating a smoothworkflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 FriendshipAve Ste 2303 NTPittsburgh,PA 15224/!>Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match.Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.**********************************************************************

[Guest guest]

I feel it would be helpful if they could fax or e-mail specific things that they need for review and authorization. Many times I feel as though I have to ask all of the questions. This could definitely delay authorization if all of the information is not sent. I also feel a direct line to the case manager would be helpful. For example, when I work with BCBS, I can never call directly to the case manager. I must go through the intake person and she will have them call me back. This is very frustrating not at all time efficient. M. Christiansen, BAS, RNTransplant Financial Case Manager DeVos Heart and Lung Transplant Program100 Michigan NEMC 231Grand Rapids, MI 49503Phone: Pager: Fax: lisa.christiansen@... From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Transplant Case ManagersImportance: High Hello! In order to provide feedback to one of the speakers for the upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) in coordinating a smooth workflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 Friendship Ave Ste 2303 NTPittsburgh, PA 15224Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match. Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.**********************************************************************

[Guest guest]

I feel it would be helpful if they could fax or e-mail specific things that they need for review and authorization. Many times I feel as though I have to ask all of the questions. This could definitely delay authorization if all of the information is not sent. I also feel a direct line to the case manager would be helpful. For example, when I work with BCBS, I can never call directly to the case manager. I must go through the intake person and she will have them call me back. This is very frustrating not at all time efficient. M. Christiansen, BAS, RNTransplant Financial Case Manager DeVos Heart and Lung Transplant Program100 Michigan NEMC 231Grand Rapids, MI 49503Phone: Pager: Fax: lisa.christiansen@... From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Transplant Case ManagersImportance: High Hello! In order to provide feedback to one of the speakers for the upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) in coordinating a smooth workflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 Friendship Ave Ste 2303 NTPittsburgh, PA 15224Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match. Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.**********************************************************************

[Guest guest]

Dedicated transplant Case Managers who authorize all transplant-related services AND do concurrent reviews. We have some payors that have one nurse authorize transplants and the transplant admission, but their general service line approves mobilization chemotherapy admissions (multiple calls required). Then the concurrent review is handled by another nurse who isn’t up-to-date on the patient and their treatment. Frustrating, to say the least. GoldsteinBusiness Manager, Stanford BMT Program300 Pasteur Drive, H0101Stanford, CA 94305~ - direct ***This email and any attachments may contain confidential information for the use of the designated recipient(s) named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its content is prohibited. If you have received this email in error, please immediately notify Stanford University Medical Center at . ~Thank You.*** From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 12:10 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers I am speaking of insurance transplant case managers. From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of Helms, TinaSent: Tuesday, June 26, 2012 3:09 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers If you are talking about insurance case managers..a name with a direct line is always helpful ! Tina Helmshelmst@...From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Transplant Case ManagersImportance: High Hello! In order to provide feedback to one of the speakers for the upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) in coordinating a smooth workflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 Friendship Ave Ste 2303 NTPittsburgh, PA 15224/!>Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match. Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.********************************************************************************************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.**********************************************************************

[Guest guest]

Dedicated transplant Case Managers who authorize all transplant-related services AND do concurrent reviews. We have some payors that have one nurse authorize transplants and the transplant admission, but their general service line approves mobilization chemotherapy admissions (multiple calls required). Then the concurrent review is handled by another nurse who isn’t up-to-date on the patient and their treatment. Frustrating, to say the least. GoldsteinBusiness Manager, Stanford BMT Program300 Pasteur Drive, H0101Stanford, CA 94305~ - direct ***This email and any attachments may contain confidential information for the use of the designated recipient(s) named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its content is prohibited. If you have received this email in error, please immediately notify Stanford University Medical Center at . ~Thank You.*** From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 12:10 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers I am speaking of insurance transplant case managers. From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of Helms, TinaSent: Tuesday, June 26, 2012 3:09 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers If you are talking about insurance case managers..a name with a direct line is always helpful ! Tina Helmshelmst@...From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Transplant Case ManagersImportance: High Hello! In order to provide feedback to one of the speakers for the upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) in coordinating a smooth workflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 Friendship Ave Ste 2303 NTPittsburgh, PA 15224/!>Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match. Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.********************************************************************************************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.**********************************************************************

[Guest guest]

One of our regimens, TLI ATG require the pt stay in house for the ATG then transplant as an out pt. I have beengiven an auth to find out it was only for the ATG admission. This is with a letter of MN stating the exact dates of admission and tp, submitted with clinical and a patient calendar. Lack of communication from the CM caused much havoc! Tina Helmshelmst@...From:TxFinancialCoordinators [mailto:TxFinancialCoordinators ]On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:10 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers I am speaking of insurance transplant case managers. From:TxFinancialCoordinators [mailto:TxFinancialCoordinators ]On Behalf Of Helms, TinaSent: Tuesday, June 26, 2012 3:09 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers If you are talking about insurance case manage! rs..a name with a direct line isalways helpful ! Tina Helmshelmst@...From:TxFinancialCoordinators [mailto:TxFinancialCoordinators ]On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Tra nsplant Case ManagersImportance: High Hello! In order to provide feedback to one of the speakers forthe upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) in coordinating a smoothwo! rkflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 FriendshipAve Ste 2303 NTPittsburgh,!PA 15224/!>Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match.Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.********************************************************************************************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.**********************************************************************

[Guest guest]

One of our regimens, TLI ATG require the pt stay in house for the ATG then transplant as an out pt. I have beengiven an auth to find out it was only for the ATG admission. This is with a letter of MN stating the exact dates of admission and tp, submitted with clinical and a patient calendar. Lack of communication from the CM caused much havoc! Tina Helmshelmst@...From:TxFinancialCoordinators [mailto:TxFinancialCoordinators ]On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:10 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers I am speaking of insurance transplant case managers. From:TxFinancialCoordinators [mailto:TxFinancialCoordinators ]On Behalf Of Helms, TinaSent: Tuesday, June 26, 2012 3:09 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers If you are talking about insurance case manage! rs..a name with a direct line isalways helpful ! Tina Helmshelmst@...From:TxFinancialCoordinators [mailto:TxFinancialCoordinators ]On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Tra nsplant Case ManagersImportance: High Hello! In order to provide feedback to one of the speakers forthe upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) in coordinating a smoothwo! rkflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 FriendshipAve Ste 2303 NTPittsburgh,!PA 15224/!>Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match.Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.********************************************************************************************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.**********************************************************************

[Guest guest]

I didn’t know your center is using the TLI/ATG regimen! That was invented here at Stanford. We have the same problem as far as getting an auth upfront that we’re told covers everything, and then later finding out it only covers the admit, or the transplant infusion but NOT the admit, or else it’s just a transplant CASE number and separate auths are needed for the admit AND the infusion! GoldsteinBusiness Manager, Stanford BMT Program300 Pasteur Drive, H0101Stanford, CA 94305~ - direct~650.725-3117 - fax~ - BMT office ***This email and any attachments may contain confidential information for the use of the designated recipient(s) named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its content is prohibited. If you have received this email in error, please immediately notify Stanford University Medical Center at . ~Thank You.*** From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of Helms, TinaSent: Tuesday, June 26, 2012 12:18 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers One of our regimens, TLI ATG require the pt stay in house for the ATG then transplant as an out pt. I have been given an auth to find out it was only for the ATG admission. This is with a letter of MN stating the exact dates of admission and tp, submitted with clinical and a patient calendar. Lack of communication from the CM caused much havoc! Tina Helmshelmst@...From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:10 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers I am speaking of insurance transplant case managers. From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of Helms, TinaSent: Tuesday, June 26, 2012 3:09 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers If you are talking about insurance case manage! rs..a name with a direct line is always helpful ! Tina Helmshelmst@...From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Tra nsplant Case ManagersImportance: High Hello! In order to provide feedback to one of the speakers for the upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) in coordinating a smooth wo! rkflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 Friendship Ave Ste 2303 NTPittsburgh,! PA 15224/!>Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match. Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.********************************************************************************************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.**********************************************************************

[Guest guest]

From one of your Fellows Dr. Craig! Tina Helmshelmst@...From:TxFinancialCoordinators [mailto:TxFinancialCoordinators ]On Behalf Of Goldstein, Sent: Tuesday, June 26, 2012 3:21 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers I didn’t know your center is using the TLI/ATG regimen! That was invented here at Stanford. We have the same problem as far as getting an auth upfront that we’re told covers everything, and then laterfinding out it only covers the admit, or the transplant infusion but NOT the admit, or else it’s just a transplant CASE number and separate auths are needed for the admit AND the infusion! GoldsteinBusiness Manager, Stanford BMT Program300 !Pasteur Drive, H0101Stanford,CA 94305~ - direct~650.725-3117 - fax~ - BMT office ***This email and any attachments may contain confidential information for the use of the designated recipient(s) named above. If you are notthe intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its content is prohibited. If you have received this email in error, pleaseimmediately notify StanfordUniversity MedicalCenter at . ~Thank You.*** From:TxFinancialCoordinators [! mailto:TxFinancialCoordinators ]On Behalf Of Helms, TinaSent: Tuesday, June 26, 2012 12:18 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers One of our regimens, TLI ATG require the pt stay in house for the ATG then transplantas an out pt. I have been given an auth to find out it was only for the ATG admission. This is with a letter of MN stating the exact dates of admission and tp, submitted with clinical and a patient calendar. Lack of communication from the CM caused much havoc! Tina Helmshelmst@...From:TxFinancialCoordinators [mailto:TxFinancialCoordinators ]On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:10 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers I am speaking of insurance transplant case managers. From:TxFinancialCoordinators [mailto:TxFinancialCoordinators ]On Behalf Of Helms, TinaSent: Tuesday, June 26, 2012 3:09 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers If you are talking about insurance case manage! rs..a name with a direct line isalways helpf! ul ! Tina Helmshelmst@...From:TxFinancialCoordinators [mailto:TxFinancialCoordinators ]On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Tra nsplant Case ManagersImportance: High Hello! In order to provide feedback to oneof the speakers for the upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) incoordinating a smooth w! o! rkflow with transplant case managers? < p class= " MsoNormal " > Thanks! DodsonFinancial Coordinator, Blood and MarrowProgramWest Penn Allegheny Health System4800Friendship Ave Ste 2303 NTPittsburgh,!PA 15224/! & ! gt;Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match.Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health Sys! tem Help Desk at 412 330-4357.********************************************************************************************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.**********************************************************************

[Guest guest]

I would like a direct line to the Case Managers and have all

eggs in one basket with them for authorization through the transplant process.

Auth, review, ect.

More and more I find I have to speak with a dozen people before

I get an auth for all services.

Dorinda S. Frye, Auth Rep

Hema/Onc, Infusion, BMT

Akron Children's Hospital

One Perkins Square

Akron, OH 44308

office

fax

From:

TxFinancialCoordinators [mailto:TxFinancialCoordinators ]

On Behalf Of Dodson

Sent: Tuesday, June 26, 2012 3:00 PM

To: TxFinancialCoordinators ;

'BMTFinancialForum '

Subject: General question regarding Transplant

Case Managers

Importance: High

Hello!

In order to provide

feedback to one of the speakers for the upcoming TFCA 2012

Workshop………

What would be helpful to

you (TFC) in coordinating a smooth workflow with transplant case managers?

Thanks!

Dodson

Financial Coordinator,

Blood and Marrow Program

West Penn Allegheny

Health System

4800 Friendship Ave Ste

2303 NT

Pittsburgh, PA

15224

Phone:

Fax:

mdodson@...

TFCA Trustee

Be the one to save a life. Be The Match.

Join now

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[Guest guest]

Thanks for all of your responses!!!! If anyone has any to add, please feel free to respond! Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 Friendship Ave Ste 2303 NTPittsburgh, PA 15224Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match. Join now From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of Frye, DorindaSent: Tuesday, June 26, 2012 3:27 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: RE: General question regarding Transplant Case Managers I would like a direct line to the Case Managers and have all eggs in one basket with them for authorization through the transplant process. Auth, review, ect. More and more I find I have to speak with a dozen people before I get an auth for all services. Dorinda S. Frye, Auth RepHema/Onc, Infusion, BMTAkron Children's HospitalOne Perkins SquareAkron, OH 44308 office fax From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Transplant Case ManagersImportance: High Hello! In order to provide feedback to one of the speakers for the upcoming TFCA 2012 Workshop……… What would be helpful to you (TFC) in coordinating a smooth workflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 Friendship Ave Ste 2303 NTPittsburgh, PA 15224Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match. Join now **********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.**********************************************************************************************************************************************************************************************************************************************This electronic mail transmission, including any attached files, may contain confidential and/or privileged information for the sole use of the intended recipient(s). It is not intended for transmission to, or receipt by, any unauthorized parties. Any review, use, distribution, dissemination, downloading, copying or disclosure by others is strictlyprohibited. If you are not the intended recipient (or authorized to receive information for the intended recipient), you are hereby notified that you have received this transmission in error. If you have received this transmission in error, please delete it, as well as any copies, from your system without copying it, and notify the sender by reply e-mail.**********************************************************************

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[Guest guest]

Ditto, ditto!!>>> "Goldstein, " 6/26/2012 2:16 PM >>> Dedicated transplant Case Managers who authorize all transplant-related services AND do concurrent reviews. We have some payors that have one nurse authorize transplants and the transplant admission, but their general service line approves mobilization chemotherapy admissions (multiple calls required). Then the concurrent review is handled by another nurse who isn’t up-to-date on the patient and their treatment. Frustrating, to say the least. GoldsteinBusiness Manager, Stanford BMT Program300 Pasteur Drive, H0101Stanford, CA 94305~ - direct***This email and any attachments may contain confidential information for the use of the designated recipient(s) named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its content is prohibited. If you have received this email in error, please immediately notify Stanford University Medical Center at . ~Thank You.***From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 12:10 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers I am speaking of insurance transplant case managers.From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of Helms, TinaSent: Tuesday, June 26, 2012 3:09 PMTo: TxFinancialCoordinators Subject: RE: General question regarding Transplant Case Managers If you are talking about insurance case managers..a name with a direct line is always helpful !Tina Helmshelmst@...From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of DodsonSent: Tuesday, June 26, 2012 3:00 PMTo: TxFinancialCoordinators ; 'BMTFinancialForum 'Subject: General question regarding Transplant Case ManagersImportance: High Hello!In order to provide feedback to one of the speakers for the upcoming TFCA 2012 Workshop………What would be helpful to you (TFC) in coordinating a smooth workflow with transplant case managers? Thanks! DodsonFinancial Coordinator, Blood and Marrow ProgramWest Penn Allegheny Health System4800 Friendship Ave Ste 2303 NTPittsburgh, PA 15224/!>Phone: Fax: mdodson@...TFCA TrusteeBe the one to save a life. Be The Match. Join now**********************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.********************************************************************************************************************************************This email and any files transmitted with it are confidential andintended solely for the use of the individual or entity to whom theyare addressed. If you have received this email in error please notifythe West Penn Allegheny Health System Help Desk at 412 330-4357.**********************************************************************