RE: Anthem BCBS and IBM -

[Guest guest]

1 X41007 Ariane Field (Anthem

BCBS)

If not, she is pretty good at directing

you in the right direction.

Pamela N. Drayton

Data/Financial

Coordinator

Renal/Pancreas Txp Dept

F-4

Newark Beth Israel Medical

Center

201 Lyons Ave

Newark, NJ 07112

phone

fax

Pdrayton@...

Saint Barnabas Health

Care System is now Barnabas Health. Please note my new email address: Pdrayton@... (Any

emails sent to my old address Pdrayton@...

will be forwarded to me until Monday, January 23, 2012)

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From:

TxFinancialCoordinators

[mailto:TxFinancialCoordinators ] On Behalf Of Battin, Daryl J.

Sent: Thursday, March 15, 2012

6:35 PM

To:

TxFinancialCoordinators

Subject:

Anthem BCBS and IBM -

Have a

patient with an Anthem plan – BCBS of New York with IBM (they changed

from Empire BCBS to Anthem on 1/1/12). I faxed the standard benefits

request form to Anthem which called me back and said that this case was not

handled by them but is handled by Case Management in New York.

I have spoken with case Management which is nurses and they don’t

do transplant benefits. I have received general benefit information and

would like to confirm his transplant benefits – do any of you have a

phone number for such?

Thanks much!

Daryl

Battin

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Ms.

Daryl Battin, MSW/LICSW

Financial

Coordinator/Social Worker

Department

of Transplantation

Lahey

Clinic, 41 Mall Road,

Burlington MA

01805

Ph:

Page:

FAX:

See our

web page at http://www.lahey.org for a full directory of Lahey sites, staff,

services and career opportunities.

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