Re: restaurants- a pet peeve LOL

[Guest guest]

guess I need to clarify- I am in a semi rural small area- with 3 choices for the

5 times or so a week we eat out, LOL. - except for the once a week or so we

drive over an hour to someplace like Olive Garden or Applebys or something.

Never ever have we been comped for ANY kind of mistake no matter what kind, and

having been a watiress in similar restaurants for 20 years I can be quite

patient and tolerant. We do let a lot of things slide- but no matter how many

times we say I cannot handle the plates and neither can my son, that problem

persists. I was mostly just curious if it happened to anyone else. When we

point out my braces then the wait staff instead hands the plates to whoever is

sitting next to me for them to pass around, even when the entire table has space

around it for the wait people to walk around it. BTW for good service we have

been known to tip 50% ----- but when we get blatantly crummy service even after

we politely request the staff to place our plates- we tip 10% Our normal

standard tip is generally 30-35%--- and most of the wait people knw that. SO

usually thing do go well. (becuz we go the same places so often)

- In , " witchyzing " <delphina@p...> wrote:

> Hey,

>

> I go out to restaurants quite a bit, meaning once or twice a week.

> I usually go back to a place, where I have received good food and

> good service. In those places, where this doesn't happen, I write

> a note on the back of the check, and then also talk to the

> management. Most of the time, that little talk does the trick. Last

> week, I oredered a side order, which didn't arrive until the end of

> the dinner, and when I mentioned it, my whole meal was

> comped.

> You are a paying customer, and as such deserve good

> treatment. However, when the wait staff is mindless and doesn't

> pay attention, you might wanna point your braces out to him/her.

> Often that does wonders. If that doesn't work, then talk to

> management about training their staff better.

> One time I ordered decaf coffee, as aI always do. A few minutes

> later, I ended up talking much more than my usual self (which

> isn't all that quiet, either). I figured out that I had gotten the

> leaded version and talked to the management. Both

> management and staff came to appologize, and said that they

> realizze that it could have potentially been a dangerous situation,

> and that they will strive to do better.

>

> You should not have to take this kind of treatment.

> Cheers!

> Jutta