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Myths and Facts about the HIPAA Privacy Rule

Some common myths regarding the Rule and the facts about what the law

actually says.

As of April 14, 2003, health care providers and health plans are

required to

be in compliance with the HIPAA Privacy Regulation. Both the 1996

Congress

and the two recent administrations agree that a privacy law is

needed

to

ensure that sensitive personal health information can be shared for

core

health activities, with safeguards in place to limit the

inappropriate

use

and sharing of patient data. The HIPAA privacy rule takes critical

steps in

that direction to require that privacy and security be built in to

the

policies and practices of health care providers, plans, and others

involved

in health care. Despite the law's clear purpose and scope, a lack of

widespread and consistent public education, training, and technical

assistance over the past 2 and one half years, has given rise to a

number of

persistent and destructive myths.

The following are some common myths regarding the Rule and the facts

about

what the law actually says.

Myth #1: One doctor's office cannot send medical records of a

patient

to

another doctor's office without that patient's consent.

FACT: No consent is necessary for one doctor's office to transfer a

patient's medical records to another doctor's office for treatment

purposes.

The Privacy Regulation specifically states that a covered entity " is

permitted to use or disclose protected health information " for

" treatment,

payment, or health care operations, " without patient consent. As HHS

explains, " treatment " includes " consultation between health care

providers

regarding a patient and referral of a patient by one provider to

another. "

HHS states that providing health records to another health care

provider for

treatment purposes " can be done by fax or other means. "

§§164.502(a)(1)(ii), 164.506(a),

http://www.hhs.gov/ocr/privacysummary.pdf

(page 5), http://www.hhs.gov/ocr/hipaa/ (FAQ section, page 1,

questions

6 &

12).

Myth #2: The HIPAA Privacy Regulation prohibits or discourages

doctor/patient emails.

FACT: The Privacy Regulation allows providers to use alternative

means

of

communication, such as email, with appropriate safeguards. Doctors

and

other healthcare providers may continue to communicate with patients

via

email. Both the HIPAA Privacy and Security Regulations require

providers to

use reasonable and appropriate safeguards to " ensure the

confidentiality,

integrity, and availability " of any health information transmitted

electronically, and to " protect against any reasonably anticipated

threats "

to the security of such information. Therefore, a covered entity is

free to

continue using email to communicate with patients, but should be

sure

that

adequate safeguards, such as encryption, are used. §§ 164.522(B)(1)

(i),

164.306(a)(1)-(2), (d)(3)(i)-(ii), 164.312(e)(2)(ii).

Myth #3: A patient cannot be listed in a hospital's directory

without

the

patient's consent and the hospital is prohibited from sharing a

patient's

directory information with the public.

FACT: The Privacy Rule permits hospitals to continue the practice of

providing directory information to the public unless the patient has

specifically chosen to opt out. The Regulation states that a health

care

provider, such as a hospital, may maintain a directory that includes

the

patient's name, location in the facility, and condition in general

terms,

and disclose such information to people who ask for the patient by

name. The

patient must be informed in advance of the use and disclosure and

have

the

opportunity to opt out of having his or her information included in

the

directory. Emergency situations are specifically provided for in the

Regulation, so if the patient is comatose, or otherwise unable to

opt

out

due to an emergency, the hospital is permitted to disclose directory

information if the disclosure is consistent with the patient's past

known

expressed preference and the provider determines disclosure is in the

individual's best interest. The provider must provide the patient

with

an

opportunity to object, " when it becomes practicable to do so. " Any

more

restricted uses of directory information, such as requiring patients

to

ask

to be listed in, or opt into, the directory, are either the

hospital's

own

policy or confusion about the Privacy Regulation.

§164.510(a), http://www.hhs.gov/ocr/privacysummary.pdf (page 6),

http://www.hhs.gov/ocr/hipaa/ (FAQ section, page 2, question 37).

Myth #4: Members of the clergy can no longer find out whether

members

of

their congregation or their religious affiliation are hospitalized

unless

they know the person by name.

FACT: The Regulation specifically provides that hospitals may

continue

the

practice of disclosing directory information " to members of the

clergy, "

unless the patient has objected to such disclosure. Any requirement

that

the patient must list a specific church or any limitation on the

practice of

directly notifying clergy of admitted patients is either an internal

hospital policy or based on a confused reading of the law.

§ 164.510(a)(ii)(A) http://www.hhs.gov/ocr/privacysummary.pdf (page

6).

Myth #5: A hospital is prohibited from sharing information with the

patient's family without the patient's express consent.

FACT: Under the Privacy Rule, a health care provider may " disclose

to a

family member, other relative, or a close personal friend of the

individual,

or any other person identified by the individual, " the medical

information

directly relevant to such person's involvement with the patient's

care

or

payment related to the patient's care. Uses and disclosures " for

involvement in the individual's care and notification purposes " are

clearly

permitted. The Rule states that if the patient is present, the

health

care

provider may disclose medical information to such people if the

patient

does

not object. If the patient is unable to agree or object to

disclosure

because of incapacity or an emergency circumstance, the covered

entity

may

determine whether the disclosure is in the best interests of the

patient.

The professional judgment of the health care provider should inform

any

decision regarding disclosure of protected health information to a

family

member or friend who is involved in the patient's care, as these

disclosures

are permitted, but not mandatory. If a hospital or other health care

provider refuses to provide any relevant medical information to

family

members, it is again, the hospital policy, and not required by the

Regulation.

§ 164.510(B)

Myth #6: A patient's family member can no longer pick up

prescriptions

for

the patient.

FACT: Under the Regulation, a family member or other individual may

act on

the patient's behalf " to pick up filled prescriptions, medical

supplies,

X-rays, or other similar forms of protected health information. " The

Regulation permits the health care provider to reasonably infer that

doing

so is in the patient's best interest and in accordance with

professional

judgment and common practice. HHS specifically explains that the Rule

" allows a pharmacist to dispense filled prescriptions to a person

acting on

behalf of the patient. " Similarly, HHS issued guidance and a press

release

on July 6, 2001 that explicitly stated that " the rule allows a

friend

or

relative to pick up a patient's prescription at the pharmacy. "

Therefore if

pharmacies prohibit this common practice, it is their own policy,

not

one

mandated by the HIPAA Privacy Regulation.

§ 164.510(B)(3), http://www.hhs.gov/ocr/privacysummary.pdf (page 6).

Myth #7: The Privacy Regulation mandates all sorts of new

disclosures

of

patient information.

FACT: As HHS states, disclosure is mandated in only two situations:

to

the

individual patient upon request, or to the Secretary of the

Department

of

Health and Human Services for use in oversight investigations.

Disclosure

is permitted, not mandated, for other uses under certain limits and

standards, such as to carry out treatment, payment, or health care

operations, or under other applicable laws. Disclosure of protected

health

information has always been permitted for purposes such as national

security, public health monitoring, and law enforcement, as well as

many

others. The Privacy Rule requires that patients be informed,

through

the

notice of privacy practices, of these uses and disclosures. Nearly

all

of

these uses and disclosures are permissive, so health care plans and

providers may choose not to use or disclose medical information. §§

164.502, 164.508, 164.512, 164.520,

http://www.hhs.gov/ocr/privacysummary.pdf (pages 4-11).

Myth #8: The HIPAA Privacy Regulation imposes so many administrative

requirements on covered entities that the costs of implementation are

prohibitive.

FACT: The White House issued a report in March 2002 estimating the

costs of

implementing privacy over ten years at approximately $18 billion and

estimating the savings incurred from putting the transaction

standards

in

place over ten years at approximately $29.9 billion, thus saving the

health

care industry approximately $12 billion overall. Further, there

will

be

additional savings in the long term because patients will have more

faith in

the health care system, so they will be less likely to withhold vital

information from their doctors, and will more readily seek care.

Myth # 9: Patients will sue health care providers for not complying

with the

HIPAA Privacy Regulation.

FACT: The HIPAA Privacy Regulation does not give people the right

to

sue.

Even if a person is the victim of an egregious violation of the HIPAA

Privacy Regulation, the law does not give people the right to sue.

Instead,

the person must file a written complaint with the Secretary of

Health

and

Human Services via the Office for Civil Rights. It is then within the

Secretary's discretion to investigate the complaint. HHS may

impose

civil

penalties ranging from $100 to $25,000, and criminal sanctions

ranging

from

$50,000 to $250,000, with corresponding prison terms, may be

enforced

by the

Department of Justice. However, according to the interim final rule

addressing penalties, HHS " intends to seek and promote voluntary

compliance "

and " will seek to resolve matters by informal means whenever

possible. "

Therefore enforcement " will be primarily complaint driven, " and civil

penalties will only be imposed if the violation was willful. Such

penalties will not be imposed if the failure to comply was due to

reasonable

cause and is corrected within 30 days from when the covered entity

knew

or

should have known of the failure to comply. The standard is even

higher

for imposing criminal penalties. §§ 160.306, 160.312 (a)(1),

160.304(B), 42

U.S.C § 1320 et seq., http://www.hhs.gov./news/facts/privacy.html.

Myth #10: Patients' medical records can no longer be used for

marketing.

FACT: Use or disclosure of medical information is explicitly

permitted

for

certain health related marketing under the HIPAA Privacy

Regulation.

For

example, communication about a plan's health related products or

alternative

treatments and services is not considered marketing for the purposes

of

the

Rule-even if the health care provider is paid to encourage the

patient

to

use the product or service. The 2000 version of the Privacy Rule

required

that patients be notified if the health care provider was paid to

communicate about a health related product, be given the opportunity

to

opt

out of future communications, and be informed of the identity of the

source

of the communication. The Bush Administration eliminated these

safeguards

from the Regulation. §§164.508(a)(3), 164.50,

http://www.hhs.gov/news/press/2002pres/20020809.html.

Myth #11: If a patient refuses to sign an acknowledgment stating

that

she

received the health care provider's notice of privacy practices, the

health

care provider can, or must, refuse to provide services.

FACT: The HIPAA Privacy Rule grants the patient a 'right to notice'

of

privacy practices for protected health information, and requires that

providers make a " good faith effort " to get patients to acknowledge

they

have received the notice. The law does not grant health care

providers

the

right to refuse to treat people who do not sign the acknowledgement,

nor

does it subject the provider to liability if a good faith effort was

made. A

health care provider or health plan " must provide a notice that is

written

in plain language " that informs the patient of " the uses and

disclosures of

protected health information that may be made by the covered entity,

and of

the individual's rights and the covered entity's legal duties with

respect

to protected health information. " The HIPAA Privacy Rule requires a

covered

health care provider with direct treatment relationships with

individuals to

give the notice to every individual no later than the date of first

service

delivery to the individual, to provide a copy of the notice to the

patient

upon request, to post a copy of the notice in a prominent location,

and

to

" make a good faith effort to obtain a written acknowledgment of

receipt

of

the notice " except in emergency situations. The acknowledgment of

the

receipt of notice of the privacy practices is not a consent for

treatment.

It is not an authorization for the release of medical records. A

patient's

signature acknowledging receipt of the notice, or her refusal, does

not

create or eliminate any rights, so it should not be the basis for

providing

or refusing treatment.

§ 164.520(B)(1), (a)(1), ©(2)(i)-(iii)

Myth #12: The HIPAA Privacy Rule imposes many new restrictions on

hospitals'

fundraising efforts so that fundraising becomes almost impossible.

FACT: According to the Rule, a hospital may use, or disclose to its

" business associate " or an institutionally related foundation,

demographic

information and the dates of health care provided to an

individual " for

the

purpose of raising funds for its own benefit, without an

authorization

[from

the patient]. " Such use or disclosure is not permitted unless

disclosed in

the notice of privacy practices. Any fundraising materials that the

covered

entity sends to an individual must include a description of how the

individual may opt out of future fundraising communications.

Therefore, the

Rule does not hinder fundraising in the first instance, and if a

covered

entity wants to target specific patients it must include this

information in

its notice of privacy practices. Hospitals must also make reasonable

efforts to ensure that those who decide to opt out of receiving

future

fundraising communications do not continue to receive such

communications.

§§ 164.514(f)(1)-(2), 164.520(B)(1)(iii)(B).

Myth #13: The press can no longer access vital public information

from

hospitals about accident or crime victims.

FACT: HIPAA allows hospitals to continue to make public (including

to

the

press) certain patient directory information - including the

patient's

location in the facility and condition in general terms - unless the

patient

has specifically opted out of having such information publicly

available.

Thus, if a patient has not opted out of being listed in a hospital

directory, and a reporter knows the name of an accident or crime

victim, the

reporter can request directory information from a hospital,

including

the

condition of the patient. HIPAA does prohibit the hospital from

releasing

anything more than directory information, without the patient's

authorization. This HIPAA provision, however, is not a change from

most

existing state laws, which protect the confidentiality of patient

information to varying degrees. Further, the HIPAA Privacy Rule

does

not

directly cover the media, so once a reporter obtains patient

information,

from any source, he or she is not restricted by HIPAA in how the

information

is used or disclosed.

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In a message dated 19/04/2004 22:37:03 Central Standard Time,

iamladybird@... writes:

> the directory, are either the

> hospital's

> own

> policy or confusion about the Privacy Regulation.

>

And this right here is the second difficulty of HIPPAA.

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