Guest guest Posted February 16, 2012 Report Share Posted February 16, 2012 We have a situation with a new patient.I spent an hour with a complicated new patient last week. We did not know until now that her policy which was administered by the local BCBS is no longer part of BCBS. Therefore we are not network provider and her insurance won't pay for anything. We phoned the patient and asked her to pay a discounted fee of less than $100 (for one hour new patient visit), she refused to pay anything and demanded to have me send her her lab reports with written instructions on them. No emergency on her labwork. She did sign the office policy about patient is responsible for payment if insurance won't pay.What do you think is the best next step?Thanks a lot.Helen Quote Link to comment Share on other sites More sharing options...
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