Guest guest Posted January 6, 2012 Report Share Posted January 6, 2012 I inherited a bunch of patients from a practice where that works, and works wonderfully.....( the stories I could tell you), so every so often their expectations dating back to those days pre 08 clash with current practice. So that is NOT normal everywhere...? Thats good news then, As these patients move on ( where we have mismatched expectations ) things should improveI am so worn out every day from saying NO ( to the same question asked a hundred different ways fromt he same person) , but cant bring myself to say yes.. Sangeetha Hold your ground. > > Happy New year! > > 3 days in and I have had 3 patients ask to reschedule appointments and then > request refills be called in because they have now shown their good faith > > 2 patients try to pass off expired insurances ( phreesia) ( knowing full > well that it has expired)... and oh yes then throw tantrums > > > Sangeetha > Quote Link to comment Share on other sites More sharing options...
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