Re: Credit Card Processing - Beware

[Guest guest]

Ask them for a copy of the contract highlighting in the contract where it is not cancelable. You will also probably do better talking with the collection company. They are generally more reasonable. Call them and tell them you have cancelled the contract and have not even been working and your office was closed. I have found them to be more reasonable when appealing you are responsible for a charge than the one issuing the charge. Kathy Saradarian, MDBranchville, NJwww.qualityfamilypractice.comSolo 4/03, Practicing since 9/90Practice Partner 5/03Low staffing From: [mailto: ] On Behalf Of Beth SullivanSent: Tuesday, January 10, 2012 2:00 PMTo: ; ericacodes Subject: Credit Card Processing - Beware I sent a letter to the credit card processing company my office used for 9 years. Since the credit card machine was part of the contract with the processor I never imagined I would have a problems terminating the auto billing for this service. The letter was sent certified and in it we accepted the 60 day continued billing terms since we did not give a 60 day notice of stopping the credit card acceptance. They stopped billing in October 2011. Today I got a letter from the collection agency used by the credit card machine company notifying me that I had an non-cancelable contract with them and they can bill me forever. I called the company and spoke with a real asshole. He claimed they would bill me for the next 99 years if they felt like it and there wasn’t anything I could do about it. Who do I contact to file a complaint about this. I notified my bank that I dealt with and they claimed they would reject the transactions. I am going to close the account so that any auto debits will not be able to go thru. But the concept that they think their contract is non-cancelable. Is laughable. Any other suggestions what I need to do? Dr. Beth Sullivan, DO

[Guest guest]

First, start keeping a log of correspondence which you have with this company and include the contents of those discussions with names of persons you speak with. Definitely log verbatim what is said particularly that which is intimidating and misinformation.

You need to read the contract and see what the termination clause says. If there is no termination clause, it is likely it would be construed as the contract can be terminated at any time by either party. That simple.

I wouldn’t talk to anyone from that company. I’d put everything in writing to them and get everything from them in writing. They’re trying to get money out of you via intimidation and any money they get out of you by scaring you is gravy to them. It will almost certainly not go to court, but if it does, you would like to be able to quote their unreasonableness and misinformation. Misinformation from them can be construed as fraud which is grounds for contract termination, among other things.

WK

From: Beth Sullivan

Sent: Tuesday, January 10, 2012 2:00 PM

To: ; ericacodes

Subject: Credit Card Processing - Beware

I sent a letter to the credit card processing company my office used for 9 years. Since the credit card machine was part of the contract with the processor I never imagined I would have a problems terminating the auto billing for this service. The letter was sent certified and in it we accepted the 60 day continued billing terms since we did not give a 60 day notice of stopping the credit card acceptance. They stopped billing in October 2011. Today I got a letter from the collection agency used by the credit card machine company notifying me that I had an non-cancelable contract with them and they can bill me forever. I called the company and spoke with a real asshole. He claimed they would bill me for the next 99 years if they felt like it and there wasn’t anything I could do about it. Who do I contact to file a complaint about this. I notified my bank that I dealt with and they claimed they would reject the transactions. I am going to close the account so that any auto debits will not be able to go thru. But the concept that they think their contract is non-cancelable. Is laughable. Any other suggestions what I need to do?

Dr. Beth Sullivan, DO

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[Guest guest]

BethI have good information from someone who MAY be a lawyer and might also be a relative of mine.. " Report them to the state attorney general's office.  That is totally illegal. "

I hope that gets you on the path to get out of this contract! and perhaps make sure this company can't keep people on indefinite auto pay contracts for the rest of their lives, or 99 years--which ever comes first of course!

 

Another thing to do (once you feel your own bases are covered): publicize the unethical dealings of these bastards far and wide so that others won't make the mistake of dealing with them.

 

Take them to small claims court in your local, if possible.

from the Barrio

 

First,  start keeping a log of correspondence which

you have with this company and include the contents of

those discussions with names of persons you speak

with.   Definitely log verbatim what is said

particularly that which is intimidating and

misinformation.  

 

You need to read the contract and see what the

termination clause says.   If there is no termination

clause, it is likely it would be construed as the

contract can be terminated at any time by either

party.    That simple.    

 

I wouldn’t talk to anyone from that company.    I’d

put everything in writing to them and get everything

from them in writing.  They’re trying to get money out

of you via intimidation and any money they get out of

you by scaring you is gravy to them.    It will almost

certainly not go to court,  but if it does,  you would

like to be able to quote their unreasonableness and

misinformation.    Misinformation from them can be

construed as fraud which is grounds for contract

termination,  among other things.

 

WK 

 

From: Beth

Sullivan

Sent: Tuesday, January 10, 2012 2:00

PM

To:

; ericacodes

Subject: Credit

Card Processing - Beware

 

 

I sent a letter to the credit card

processing company my office used for 9

years.  Since the credit card machine was part

of the contract with the processor I never

imagined I would have a problems terminating

the auto billing for this service.  The letter

was sent certified and in it we accepted the

60 day continued billing terms since we did

not give a 60 day notice of stopping the

credit card acceptance.  They stopped billing

in October 2011.  Today I got a letter from

the collection agency used by the credit card

machine company notifying me that I had an

non-cancelable contract with them and they can

bill me forever.  I called the company and

spoke with a real asshole.  He claimed they

would bill me for the next 99 years if they

felt like it and there wasn’t anything I could

do about it.  Who do I contact to file a

complaint about this.  I notified my bank that

I dealt with and they claimed they would

reject the transactions.  I am going to close

the account so that any auto debits will not

be able to go thru.  But the concept that they

think their contract is non-cancelable. Is

laughable.  Any other suggestions what I need

to do?

Dr. Beth Sullivan, DO

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