Re: anyone else unhappy with Updox?

[Guest guest]

I like hellofax Sangeetha

 

I've used them for my fax and document management software ate $20/month for 5 months. It seems quite slow and " buggy " to me, always something " sticking " / not working.Currently I have 48 fax pages that came in horizontally and some vertically. They won't load individually and when " select all " and " rotate " , some do and others don't.

I'm ready to dump them. Is anyone happy with their e-fax system?  How about ring central's efax?thanks and happy weekend! to all, Anne

[Guest guest]

Ring Central faxing has been pretty good.  However they charge by time that it takes to transmit the fax.  I got caught having to pay extra because of some 50 page faxes.I ported my fax phone number over to them so I don't have to pay for the phone line.

Dan Zacharias, MD

New Jersey

[Guest guest]

+1 on ring central

 

I love ring central Sent from my iPod

 

I've used them for my fax and document management software ate $20/month for 5 months. It seems quite slow and " buggy " to me, always something " sticking " / not working.Currently I have 48 fax pages that came in horizontally and some vertically. They won't load individually and when " select all " and " rotate " , some do and others don't.

I'm ready to dump them. Is anyone happy with their e-fax system?  How about ring central's efax?thanks and happy weekend! to all, Anne

[Guest guest]

Anne,I previously used eFax but switched to Ring Central mainly because they cost less, and I have been very satisfied with them. SetoSouth Pasadena, CA

+1 on ring central

I love ring central Sent from my iPod

I've used them for my fax and document management software ate $20/month for 5 months. It seems quite slow and "buggy" to me, always something "sticking"/ not working.Currently I have 48 fax pages that came in horizontally and some vertically. They won't load individually and when "select all" and "rotate" , some do and others don't.

I'm ready to dump them. Is anyone happy with their e-fax system? How about ring central's efax?thanks and happy weekend! to all, Anne

[Guest guest]

What is the general understanding  about the HIPAA implications of all the internet faxes?I am quite lost thereSangeetha

 

Anne,I previously used eFax but switched to Ring Central mainly because they cost less, and I have been very satisfied with them.  SetoSouth Pasadena, CA

 

+1 on ring central

 

I love ring central Sent from my iPod

 

I've used them for my fax and document management software ate $20/month for 5 months. It seems quite slow and " buggy " to me, always something " sticking " / not working.Currently I have 48 fax pages that came in horizontally and some vertically. They won't load individually and when " select all " and " rotate " , some do and others don't.

I'm ready to dump them. Is anyone happy with their e-fax system?  How about ring central's efax?thanks and happy weekend! to all, Anne

[Guest guest]

DADT?

 

What is the general understanding  about the HIPAA implications of all the internet faxes?I am quite lost thereSangeetha

 

Anne,I previously used eFax but switched to Ring Central mainly because they cost less, and I have been very satisfied with them.  SetoSouth Pasadena, CA

 

+1 on ring central

 

I love ring central Sent from my iPod

 

I've used them for my fax and document management software ate $20/month for 5 months. It seems quite slow and " buggy " to me, always something " sticking " / not working.Currently I have 48 fax pages that came in horizontally and some vertically. They won't load individually and when " select all " and " rotate " , some do and others don't.

I'm ready to dump them. Is anyone happy with their e-fax system?  How about ring central's efax?thanks and happy weekend! to all, Anne

--

_____________________Paras Mehta, MD PGY-4President | CMC [House Staff]Board of Directors | Mecklenburg County Medical SocietyBoard of Directors | American Academy of Medical Acupuncture

paras.mehta@...

[Guest guest]

Have you called them about the bugginess? I've found their customer

support super helpful if any bugginess, and overall totally love the

program (esp for only $35 a month). Just started using the secure

patient portal for sending lab results and visit notes, which is also

working well. Just wish that they had an iPhone app so that I could do

more work from my phone (can only look at faxes/voicemails in the

Onebox app, but can't file/send them).

Onebox on the other hand drove me batty last week when I had no phone

or fax for 8 hrs in day and several hours the next -- made me livid

that customer support was beyond useless despite escalating the issue,

etc. Just have inertia due to having to change my phone number, fax,

and email, so when it's working and I don't have to deal with useless

customer service, I just can't put in the energy to switch.

Good luck!

-

Queenan, MD

Queenan Family Medicine and Maternity Care

" Mindful Medicine for whole body, mind, and spirit "

**As of 3/1/11, we have moved from our prior location on East Ave to

1580 Elmwood Ave**

1580 Elmwood Ave, Ste F

Rochester, NY 14620

(phone and fax)

queenan@...

www.queenanfamilymedicine.com

This email transmission may contain protected and privileged, highly

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information. The information is intended only for the use of the individual

or entity named above.

If you are not the intended recipient of this material, you may not use,

publish, discuss, disseminate or otherwise distribute it. If you are not the

intended recipient, or if you have received this transmission in error,

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[Guest guest]

With Updox, I understand that you get scanned lab reports and cannot populate the EHR with data that can later be retrievedto review trends, or say, how many of your pts are up to date on their A1C. Is this true? Do you send the scanned lab report to the pt viat the portal? Amazing Charts told me there is a free patient portal, practicom.com. Has anyone used this?EllenPortland, OR Re: anyone else unhappy with Updox?

Have you called them about the bugginess? I've found their customer

support super helpful if any bugginess, and overall totally love the

program (esp for only $35 a month). Just started using the secure

patient portal for sending lab results and visit notes, which is also

working well. Just wish that they had an iPhone app so that I could do

more work from my phone (can only look at faxes/voicemails in the

Onebox app, but can't file/send them).

Onebox on the other hand drove me batty last week when I had no phone

or fax for 8 hrs in day and several hours the next -- made me livid

that customer support was beyond useless despite escalating the issue,

etc. Just have inertia due to having to change my phone number, fax,

and email, so when it's working and I don't have to deal with useless

customer service, I just can't put in the energy to switch.

Good luck!

-

Queenan, MD

Queenan Family Medicine and Maternity Care

"Mindful Medicine for whole body, mind, and spirit"

**As of 3/1/11, we have moved from our prior location on East Ave to

1580 Elmwood Ave**

1580 Elmwood Ave, Ste F

Rochester, NY 14620

(phone and fax)

queenan@...

www.queenanfamilymedicine.com

This email transmission may contain protected and privileged, highly

confidential medical, Personal and Health Information (PHI) and/or legal

information. The information is intended only for the use of the individual

or entity named above.

If you are not the intended recipient of this material, you may not use,

publish, discuss, disseminate or otherwise distribute it. If you are not the

intended recipient, or if you have received this transmission in error,

please notify the sender immediately and confidentially destroy the

information that email in error