AC and grandfathered pricing

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Hi group, this is for the imps with AC.We were upset when two years ago AC price suddenly doubled but felt ok because we were told if renew by this date we stay at original yearly $500/ provider. We recently paid for anther year of their support. Given the times and security issues we now get issued a new credit card every two years-- same company, same account just new number. So we gave our new number to AC. They said because of the new number we no longer can get the grandfathered rate but have to now pay the $1000/ provider!!Anyone else paying the $500/ provider rate? Any use in calling and trying to get our increased fee reversed? Maybe we just misunderstand when we renewed as we thought we'd stay at the $500/ year indefinitely. Or may be we're just at their mercy to raise the price on us whenever they want. I had hoped they were on our side.From AC administrative assistant: "The next renewal will occur on 3/9/2013. The 2 year pre-purchase guaranteed the $500 rate only for those two years, which would have been the March 2011 and March 2012 renewals. When the 2013 renewal comes due, we will attempt to bill the credit card on file, looking at your account, though, I see that that credit card has expired. Updating this card will prompt the new pricing of $995/provider/year." Weakland, MDBallard Neighborhood Doctors5416 Ave NWSeattle, WA 98107Phone: Fax:

it's faster, probably more complete, stored as granular data where you can graph trends, does not lose results.looks better in the chart - easier to see than the scanned copies, bigger, but worse when you print it out - many more pages - I print from the lab interface directly to updox and then send from there.not really ahead, just running as fast as I can so as not to lose groundTo: From: myriaemeny@...Date: Tue, 10 Apr 2012 14:13:35 -0700Subject: Re: Re: Software Reviews

Being a creature of habit I hesitate to change to lab interfaces. How does it look in the chart? How do you get results to patients? Many of mine do not have e-mail or computers. I like getting the paper copy by courier and commenting on it and sending it on to the patient after scanning it into the chart. Thanks, Lynn, you are so AHEAD of the curve. Much braver than I!

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