Customer service at it's finest !

[Guest guest]

I e-mailed the Rutland Water Glass company asking if their

non-toxic cement sealer could be used on wood. This was the

marvelous response:

Dear ,

Thank you for your interest in Rutland Products. The Rutland Water

Glass has not been tested on wood. We will gladly do so if you could

provide us with the following information: type of wood,

finished/unfinished, used how, used where and what appearance is

acceptable. Also, any additional information you could provide us

with that you think would be beneficial for us to know in regards to

your application would be appreciated.

We look forward to hearing from you.

[Guest guest]

Well, they're honest.

>

> I e-mailed the Rutland Water Glass company asking if their

> non-toxic cement sealer could be used on wood. This was the

> marvelous response:

> Dear ,

> Thank you for your interest in Rutland Products. The Rutland Water

>

> Glass has not been tested on wood. We will gladly do so if you could

>

> provide us with the following information: type of wood,

>

> finished/unfinished, used how, used where and what appearance is

>

> acceptable. Also, any additional information you could provide us

>

> with that you think would be beneficial for us to know in regards to

>

> your application would be appreciated.

> We look forward to hearing from you.

>

[Guest guest]

how refreshing. thankyou for sharing something ppositive!

robin

>

> I e-mailed the Rutland Water Glass company asking if their

> non-toxic cement sealer could be used on wood. This was the

> marvelous response:

> Dear ,

> Thank you for your interest in Rutland Products. The Rutland Water

>

> Glass has not been tested on wood. We will gladly do so if you could

>

> provide us with the following information: type of wood,

>

> finished/unfinished, used how, used where and what appearance is

>

> acceptable. Also, any additional information you could provide us

>

> with that you think would be beneficial for us to know in regards to

>

> your application would be appreciated.

> We look forward to hearing from you.

>