Columbus BBB Reports Potential Air Duct, Mold Removal Scam

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By Alison Flowers | Digital Journalist

Published: May 20, 2010

Updated: May 20, 2010

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The Columbus Better Business Bureau wants residents to be aware of a potential

air duct and mold remediation scam that could be headed this way again.

Leonard Crain of the Columbus BBB cites " Pure Kleen Restoration " as a company of

which to beware. It has received grades of `F' in Columbus, Georgia;

Chattanooga, Tennessee; and Pineville, North Carolina. It also received a grade

of `C' in Daleville, Virginia.

Crain said companies like this one may advertise air duct cleaning deals that

are too good to be true, perhaps offering a senior citizen discount. According

to Crain, this is an effort to get in your front door and try to convince you

that you need to take action immediately to remove mold in your home. Fake mold

detection kits, in some case, may be used, Crain told News 3.

Advertisements of their kind can pop up in newspapers or direct mailers.

News 3 called several numbers listed for " Pure Kleen Restoration, " but the lines

were busy.

Crain said the community should watch out for similar companies using

high-pressure, upselling tactics. He recommends always getting a second opinion

for mold remediation services, which can run up to about $5,000. Do your

homework, Crain says, which can start by checking out a business on bbb.org.