Guest guest Posted April 8, 2012 Report Share Posted April 8, 2012 They rearly answer the phine, but will always answer an e-mail. Look up the direct address on the site www.sproutpeople.org ew My Sproutpeople Order is not showing up on their dashboard Hi . I don't know what's happening. On April 4th. I ordered the Mother's Mix and some broccoli seeds. I got a confirmation email but for whatever reason I cannot retrieve it from my email server. I then went to Sproutpeople and selected the " My account " option. An old order from 2011 was there but not the new one. I did write to them. Do they have a phone number? Thanks, Melody Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 8, 2012 Report Share Posted April 8, 2012 melody.....this weekend is both easter and passover.....maybe there is no activity because of these holy days when you do get your " mother's mix " let us know how you like it, ok ?.....peace, mary > > Hi . > > I don't know what's happening. On April 4th. I ordered the Mother's Mix and some broccoli seeds. I got a confirmation email but for whatever reason I cannot retrieve it from my email server. I then went to Sproutpeople and selected the " My account " option. > > An old order from 2011 was there but not the new one. > > I did write to them. Do they have a phone number? > > Thanks, Melody > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 8, 2012 Report Share Posted April 8, 2012 Or the phone! My Sproutpeople Order is not showing up on their dashboard Hi . I don't know what's happening. On April 4th. I ordered the Mother's Mix and some broccoli seeds. I got a confirmation email but for whatever reason I cannot retrieve it from my email server. I then went to Sproutpeople and selected the " My account " option. An old order from 2011 was there but not the new one. I did write to them. Do they have a phone number? Thanks, Melody Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 8, 2012 Report Share Posted April 8, 2012 Okay, will do!!! And I'll let you know if I hear back from them. And guess what? I contacted the sprouting company that sold me the sunflower seeds that had bugs in them. They are refunding my money. Thank god for that. Melody > > > > Hi . > > > > I don't know what's happening. On April 4th. I ordered the Mother's Mix and some broccoli seeds. I got a confirmation email but for whatever reason I cannot retrieve it from my email server. I then went to Sproutpeople and selected the " My account " option. > > > > An old order from 2011 was there but not the new one. > > > > I did write to them. Do they have a phone number? > > > > Thanks, Melody > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 8, 2012 Report Share Posted April 8, 2012 melody.....a full refund.....very nice !.....i like fairness and good service.....peace, mary > > > > > > Hi . > > > > > > I don't know what's happening. On April 4th. I ordered the Mother's Mix and some broccoli seeds. I got a confirmation email but for whatever reason I cannot retrieve it from my email server. I then went to Sproutpeople and selected the " My account " option. > > > > > > An old order from 2011 was there but not the new one. > > > > > > I did write to them. Do they have a phone number? > > > > > > Thanks, Melody > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 8, 2012 Report Share Posted April 8, 2012 Have you looked into your trash folder? If you deleted it, it would be there unless you deleted the trash as well. I usually create on the email site some folders and put them in a confirmation or in a receipt of payment file so I can check those. I sometimes copy it and paste in a document and then file it until after it comes in or longer. It sometimes tells me where I got something if I want to order again. I have had to do that a number of times. Carolyn Wilkerson  To: sproutpeople Sent: Sunday, April 8, 2012 8:54 PM Subject: My Sproutpeople Order is not showing up on their dashboard  Hi . I don't know what's happening. On April 4th. I ordered the Mother's Mix and some broccoli seeds. I got a confirmation email but for whatever reason I cannot retrieve it from my email server. I then went to Sproutpeople and selected the " My account " option. An old order from 2011 was there but not the new one. I did write to them. Do they have a phone number? Thanks, Melody Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 9, 2012 Report Share Posted April 9, 2012 Yeah, I looked into my trash. It stops after 8 pages. It stops right around April 6th (incoming emails), and I ordered on April 4th and got the confirmation the next day. I have to find a way to save stuff and not immediately delete them. Melody > > Have you looked into your trash folder? If you deleted it, it would be there unless you deleted the trash as well. I usually create on the email site some folders and put them in a confirmation or in a receipt of payment file so I can check those. I sometimes copy it and paste in a document and then file it until after it comes in or longer. It sometimes tells me where I got something if I want to order again. I have had to do that a number of times. > > > Carolyn Wilkerson > > >  > > > To: sproutpeople > Sent: Sunday, April 8, 2012 8:54 PM > Subject: My Sproutpeople Order is not showing up on their dashboard > > >  > Hi . > > I don't know what's happening. On April 4th. I ordered the Mother's Mix and some broccoli seeds. I got a confirmation email but for whatever reason I cannot retrieve it from my email server. I then went to Sproutpeople and selected the " My account " option. > > An old order from 2011 was there but not the new one. > > I did write to them. Do they have a phone number? > > Thanks, Melody > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 9, 2012 Report Share Posted April 9, 2012 If you sent it to someone else or answered, it would be in the sent file. And if not there, I have no idea how to go back and pick up things you truly deleted from trash. Carolyn Wilkerson  To: sproutpeople Sent: Monday, April 9, 2012 9:15 AM Subject: Re: My Sproutpeople Order is not showing up on their dashboard  Yeah, I looked into my trash. It stops after 8 pages. It stops right around April 6th (incoming emails), and I ordered on April 4th and got the confirmation the next day. I have to find a way to save stuff and not immediately delete them. Melody > > Have you looked into your trash folder? If you deleted it, it would be there unless you deleted the trash as well. I usually create on the email site some folders and put them in a confirmation or in a receipt of payment file so I can check those. I sometimes copy it and paste in a document and then file it until after it comes in or longer. It sometimes tells me where I got something if I want to order again. I have had to do that a number of times. > > > Carolyn Wilkerson > > >  > > > To: sproutpeople > Sent: Sunday, April 8, 2012 8:54 PM > Subject: My Sproutpeople Order is not showing up on their dashboard > > >  > Hi . > > I don't know what's happening. On April 4th. I ordered the Mother's Mix and some broccoli seeds. I got a confirmation email but for whatever reason I cannot retrieve it from my email server. I then went to Sproutpeople and selected the " My account " option. > > An old order from 2011 was there but not the new one. > > I did write to them. Do they have a phone number? > > Thanks, Melody > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 9, 2012 Report Share Posted April 9, 2012 Not to worry. Sproutpeople has responded to my query. All is good. And I made a Sproutpeople folder in my Verizon email thing. lol Melody > > > > Have you looked into your trash folder? If you deleted it, it would be there unless you deleted the trash as well. I usually create on the email site some folders and put them in a confirmation or in a receipt of payment file so I can check those. I sometimes copy it and paste in a document and then file it until after it comes in or longer. It sometimes tells me where I got something if I want to order again. I have had to do that a number of times. > > > > > > Carolyn Wilkerson > > > > > >  > > > > From: Melody <eliz7212@> > > To: sproutpeople > > Sent: Sunday, April 8, 2012 8:54 PM > > Subject: My Sproutpeople Order is not showing up on their dashboard > > > > > >  > > Hi . > > > > I don't know what's happening. On April 4th. I ordered the Mother's Mix and some broccoli seeds. I got a confirmation email but for whatever reason I cannot retrieve it from my email server. I then went to Sproutpeople and selected the " My account " option. > > > > An old order from 2011 was there but not the new one. > > > > I did write to them. Do they have a phone number? > > > > Thanks, Melody > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
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