Re: OT - Fuming Direct Payments and flipping socia...

[Guest guest]

Complain to the Drirector of Social services and copy in MP

Mx

Hi All

I contacted social services with regards to Direct Payments back in January, finally got social worker to assess Jack and our needs as a family with very short notice as some of you may remember!!

She was going to panel with 6 hour per week for Jack. To cut a long long story short she gave me a shed load of wrong information which led to nothing.

Panel was due to discuss Jack's case on the 20th July, I had heard nothing emailed her twice nothing, texted her today and she has called me back on her day off to tell me she had to go to court on another case on that day and left Jack's case with her colleague who also didnt attend!!!!

So it has now been moved to the end of August, when I asked if it would be back dated she said she could ask if I want!!!!

What I flipping well want is them to give you correct information and stick to what they say!!!

Can't believe it, I work full time and am juggling the kids around friends and family (not that they know that)

Just so bloody annoyed, can I complain about this? If so to who?

Marina xx

[Guest guest]

Cheers Mandi, bloody well will.  Absolutely sick to death of being given a ton of out of date information and me calling her to put her straight, she is so thick skinned all she says is 'thanks for letting me know' bloody cheek!!!!!!!!

 

M xx

 

Complain to the Drirector of Social services and copy in MP

 

Mx

 

 

Hi All

 

I contacted social services with regards to Direct Payments back in January, finally got social worker to assess Jack and our needs as a family with very short notice as some of you may remember!!

 

She was going to panel with 6 hour per week for Jack.  To cut a long long story short she gave me a shed load of wrong information which led to nothing.

 

Panel was due to discuss Jack's case on the 20th July, I had heard nothing emailed her twice nothing, texted her today and she has called me back on her day off to tell me she had to go to court on another case on that day and left Jack's case with her colleague who also didnt attend!!!!

 

So it has now been moved to the end of August, when I asked if it would be back dated she said she could ask if I want!!!!

 

What I flipping well want is them to give you correct information and stick to what they say!!!

 

Can't believe it, I work full time and am juggling the kids around friends and family (not that they know that)

 

Just so bloody annoyed, can I complain about this? If so to who?

 

Marina xx

[Guest guest]

Be good to quote the guidance also, check out michelles links

Mx

Cheers Mandi, bloody well will. Absolutely sick to death of being given a ton of out of date information and me calling her to put her straight, she is so thick skinned all she says is 'thanks for letting me know' bloody cheek!!!!!!!!

M xx

Complain to the Drirector of Social services and copy in MP

Mx

Hi All

I contacted social services with regards to Direct Payments back in January, finally got social worker to assess Jack and our needs as a family with very short notice as some of you may remember!!

She was going to panel with 6 hour per week for Jack. To cut a long long story short she gave me a shed load of wrong information which led to nothing.

Panel was due to discuss Jack's case on the 20th July, I had heard nothing emailed her twice nothing, texted her today and she has called me back on her day off to tell me she had to go to court on another case on that day and left Jack's case with her colleague who also didnt attend!!!!

So it has now been moved to the end of August, when I asked if it would be back dated she said she could ask if I want!!!!

What I flipping well want is them to give you correct information and stick to what they say!!!

Can't believe it, I work full time and am juggling the kids around friends and family (not that they know that)

Just so bloody annoyed, can I complain about this? If so to who?

Marina xx

[Guest guest]

Always good to quote the Childrens Act 1989 which outlines direct payments http://www.careandhealthlaw.com/Public/Index.aspx?ContentID=-66 & IndexType=4 & TopicID=65 & Category=1 10) For the purposes of this Part a child shall be taken to be in need if:-

(a) he is unlikely to achieve or maintain, or to have the opportunity of achieving or maintaining, a reasonable standard of health or development without the provision for him of services by a local authority under this Part;

( his health or development is likely to be significantly impaired, or further impaired, without the provision for him of such services; or

© he is disabled,

and 'family', in relation to such a child, includes any person who has parental responsibility for the child and any other person with whom he has been living.

(11) For the purposes of this Part, a child is disabled if he is blind, deaf or dumb or suffers from mental disorder of any kind or is substantially and permanently handicapped by illness, injury or congenital deformity or such other disability as may be prescribed; and in this Part:

'development' means physical, intellectual, emotional, social or behavioural development; and

'health' means physical or mental health. Not forgetting that Autism is classed as a "mental health disorder!" x To: Autism-Biomedical-Europe From: Mum231ASD@...Date: Mon, 6 Aug 2012 10:10:45 -0400Subject: Re: OT - Fuming Direct Payments and flipping socia...

Be good to quote the guidance also, check out michelles links

Mx

Cheers Mandi, bloody well will. Absolutely sick to death of being given a ton of out of date information and me calling her to put her straight, she is so thick skinned all she says is 'thanks for letting me know' bloody cheek!!!!!!!!

M xx

Complain to the Drirector of Social services and copy in MP

Mx

Hi All

I contacted social services with regards to Direct Payments back in January, finally got social worker to assess Jack and our needs as a family with very short notice as some of you may remember!!

She was going to panel with 6 hour per week for Jack. To cut a long long story short she gave me a shed load of wrong information which led to nothing.

Panel was due to discuss Jack's case on the 20th July, I had heard nothing emailed her twice nothing, texted her today and she has called me back on her day off to tell me she had to go to court on another case on that day and left Jack's case with her colleague who also didnt attend!!!!

So it has now been moved to the end of August, when I asked if it would be back dated she said she could ask if I want!!!!

What I flipping well want is them to give you correct information and stick to what they say!!!

Can't believe it, I work full time and am juggling the kids around friends and family (not that they know that)

Just so bloody annoyed, can I complain about this? If so to who?

Marina xx

[Guest guest]

Cheers hun x

 

Always good to quote the Childrens Act 1989 which outlines direct payments http://www.careandhealthlaw.com/Public/Index.aspx?ContentID=-66 & IndexType=4 & TopicID=65 & Category=1

 10) For the purposes of this Part a child shall be taken to be in need if:-

(a) he is unlikely to achieve or maintain, or to have the opportunity of achieving or maintaining, a reasonable standard of health or development without the provision for him of services by a local authority under this Part;

( his health or development is likely to be significantly impaired, or further impaired, without the provision for him of such services; or

© he is disabled,

and 'family', in relation to such a child, includes any person who has parental responsibility for the child and any other person with whom he has been living.

(11) For the purposes of this Part, a child is disabled if he is blind, deaf or dumb or suffers from mental disorder of any kind or is substantially and permanently handicapped by illness, injury or congenital deformity or such other disability as may be prescribed; and in this Part:

'development' means physical, intellectual, emotional, social or behavioural development; and

'health' means physical or mental health.  Not forgetting that Autism is classed as a " mental health disorder! "   x 

To: Autism-Biomedical-Europe From: Mum231ASD@...Date: Mon, 6 Aug 2012 10:10:45 -0400

Subject: Re: OT - Fuming Direct Payments and flipping socia...  

Be good to quote the guidance also, check out michelles links

Mx

 

 

Cheers Mandi, bloody well will.  Absolutely sick to death of being given a ton of out of date information and me calling her to put her straight, she is so thick skinned all she says is 'thanks for letting me know' bloody cheek!!!!!!!!

 

M xx

 

Complain to the Drirector of Social services and copy in MP

 

Mx

 

 

Hi All

 

I contacted social services with regards to Direct Payments back in January, finally got social worker to assess Jack and our needs as a family with very short notice as some of you may remember!!

 

She was going to panel with 6 hour per week for Jack.  To cut a long long story short she gave me a shed load of wrong information which led to nothing.

 

Panel was due to discuss Jack's case on the 20th July, I had heard nothing emailed her twice nothing, texted her today and she has called me back on her day off to tell me she had to go to court on another case on that day and left Jack's case with her colleague who also didnt attend!!!!

 

So it has now been moved to the end of August, when I asked if it would be back dated she said she could ask if I want!!!!

 

What I flipping well want is them to give you correct information and stick to what they say!!!

 

Can't believe it, I work full time and am juggling the kids around friends and family (not that they know that)

 

Just so bloody annoyed, can I complain about this? If so to who?

 

Marina xx