OT - Fuming Direct Payments and flipping social workers

[Guest guest]

Hi All

 

I contacted social services with regards to Direct Payments back in January, finally got social worker to assess Jack and our needs as a family with very short notice as some of you may remember!!

 

She was going to panel with 6 hour per week for Jack.  To cut a long long story short she gave me a shed load of wrong information which led to nothing.

 

Panel was due to discuss Jack's case on the 20th July, I had heard nothing emailed her twice nothing, texted her today and she has called me back on her day off to tell me she had to go to court on another case on that day and left Jack's case with her colleague who also didnt attend!!!!

 

So it has now been moved to the end of August, when I asked if it would be back dated she said she could ask if I want!!!!

 

What I flipping well want is them to give you correct information and stick to what they say!!!

 

Can't believe it, I work full time and am juggling the kids around friends and family (not that they know that)

 

Just so bloody annoyed, can I complain about this? If so to who?

 

Marina xx

[Guest guest]

Hi Marina This is very poor, although nothing surprises me with these people, have a look here and when you complain make sure you tell them you will be going to the government ombudsman aswell. http://www.lgo.org.uk/publications/fact-sheets/complaints-about-children-care-services/ Dont forget to have a look in the files on ABE, there is a document on there called carers and the law, which is very informative. x To: Autism-Biomedical-Europe From: marinavrahimi@...Date: Mon, 6 Aug 2012 15:04:21 +0100Subject: OT - Fuming Direct Payments and flipping social workers

Hi All

I contacted social services with regards to Direct Payments back in January, finally got social worker to assess Jack and our needs as a family with very short notice as some of you may remember!!

She was going to panel with 6 hour per week for Jack. To cut a long long story short she gave me a shed load of wrong information which led to nothing.

Panel was due to discuss Jack's case on the 20th July, I had heard nothing emailed her twice nothing, texted her today and she has called me back on her day off to tell me she had to go to court on another case on that day and left Jack's case with her colleague who also didnt attend!!!!

So it has now been moved to the end of August, when I asked if it would be back dated she said she could ask if I want!!!!

What I flipping well want is them to give you correct information and stick to what they say!!!

Can't believe it, I work full time and am juggling the kids around friends and family (not that they know that)

Just so bloody annoyed, can I complain about this? If so to who?

Marina xx

[Guest guest]

Cheers - really don't have time for this sh*t but have to make time to sort it out.

 

M xx

 

Hi Marina This is very poor, although nothing surprises me with these people, have a look here and when you complain make sure you tell them you will be going to the government ombudsman aswell.

  http://www.lgo.org.uk/publications/fact-sheets/complaints-about-children-care-services/ Dont forget to have a look in the files on ABE, there is a document on there called carers and the law, which is very informative.

  x  

To: Autism-Biomedical-Europe From: marinavrahimi@...

Date: Mon, 6 Aug 2012 15:04:21 +0100Subject: OT - Fuming Direct Payments and flipping social workers

 

Hi All

 

I contacted social services with regards to Direct Payments back in January, finally got social worker to assess Jack and our needs as a family with very short notice as some of you may remember!!

 

She was going to panel with 6 hour per week for Jack.  To cut a long long story short she gave me a shed load of wrong information which led to nothing.

 

Panel was due to discuss Jack's case on the 20th July, I had heard nothing emailed her twice nothing, texted her today and she has called me back on her day off to tell me she had to go to court on another case on that day and left Jack's case with her colleague who also didnt attend!!!!

 

So it has now been moved to the end of August, when I asked if it would be back dated she said she could ask if I want!!!!

 

What I flipping well want is them to give you correct information and stick to what they say!!!

 

Can't believe it, I work full time and am juggling the kids around friends and family (not that they know that)

 

Just so bloody annoyed, can I complain about this? If so to who?

 

Marina xx

[Guest guest]

Exactly and im sure the Social Workers hope that people are too busy or tired to fight, yet another government agency letting our kids down! xTo: Autism-Biomedical-Europe From: marinavrahimi@...Date: Mon, 6 Aug 2012 15:18:26 +0100Subject: Re: OT - Fuming Direct Payments and flipping social workers

Cheers - really don't have time for this sh*t but have to make time to sort it out.

M xx

Hi Marina This is very poor, although nothing surprises me with these people, have a look here and when you complain make sure you tell them you will be going to the government ombudsman aswell.

http://www.lgo.org.uk/publications/fact-sheets/complaints-about-children-care-services/ Dont forget to have a look in the files on ABE, there is a document on there called carers and the law, which is very informative.

x

To: Autism-Biomedical-Europe From: marinavrahimi@...

Date: Mon, 6 Aug 2012 15:04:21 +0100Subject: OT - Fuming Direct Payments and flipping social workers

Hi All

I contacted social services with regards to Direct Payments back in January, finally got social worker to assess Jack and our needs as a family with very short notice as some of you may remember!!

She was going to panel with 6 hour per week for Jack. To cut a long long story short she gave me a shed load of wrong information which led to nothing.

Panel was due to discuss Jack's case on the 20th July, I had heard nothing emailed her twice nothing, texted her today and she has called me back on her day off to tell me she had to go to court on another case on that day and left Jack's case with her colleague who also didnt attend!!!!

So it has now been moved to the end of August, when I asked if it would be back dated she said she could ask if I want!!!!

What I flipping well want is them to give you correct information and stick to what they say!!!

Can't believe it, I work full time and am juggling the kids around friends and family (not that they know that)

Just so bloody annoyed, can I complain about this? If so to who?

Marina xx