Mc's to Replace Cashiers with Touch Screen Computers

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Mc's to Replace Cashiers with Touch Screen Computers

By Life's Little Mysteries Staff ,

LiveScience.com | LiveScience.com – Mon, 16 May, 2011

Mc's restaurants in Europe will soon be swapping the chain's legendary

" service with a smile " with " service with a beep. " European Mc's

restaurants are preparing to replace cashiers with touch screen computers at

terminals where customers will be able to order up their hamburgers and fries

and pay with credit cards.

About 7,000 of the fast food franchise's locations in the United Kingdom will be

fitted with the touch screen technology, which aims to make the Mc's

experience more convenient and accommodating.

The touch screen method of ordering will improve efficiency and make the average

transaction three to four seconds faster for each customer, Steve Easterbrook,

president of the European branch of Mc's, told the Financial Times.

Easterbrook didn't provide a date for when the touch screens, which were

inspired by a trip to Japan, will be introduced to UK Mc's restaurants.

The new terminals will also phase out cash as an accepted payment method, as the

machines will only take credit and debit cards. No word yet on whether

Mc's in the United States will be next in line to replace cashiers with

computers, but the addition doesn't seem to be part of the ongoing $1-billion

makeover of the company's U.S. restaurants.