1st appt - No Show ... RE: Fees for forms and no-shows

[Guest guest]

Has happened to me twice. Never knew the patients before, they set appt, then didn't

show. I sent them a notice that I can not accept them in the practice,

period. Didn't hear back from either.Patients I've worked with,

the first no-show is " on me " and I warn them about future $30

charge. Almost all of them are very apologetic and simply got busy and messed

up, etc. Could happen to me honestly, so I'm pretty forgiving.... also helps

that most of my patients followed me from my former office, so I have a long

relationship with them, and new patients joined because they like the concept so

they are invested too ... I suspect as a bunch, that mix limits the

disrespecful/abusive patients.AppointmentQuest helps a lot due to the

reminder going out 2-days before the appt. But that has been discussed before

on the list.TimOn

Fri, February 8, 2008 9:55 am EST, RGMS wrote:

How do you all deal with first timepatient no shows?

I find these folks are the most likely

tono show as they have no “bond” yet. Can not “bill”

forit since they have not been here yet and have had one or two that did this

morethan once! (after a “reasonable excuse for the first NO

SHOW)

R

Ramona G. Seidel, M.D.

www.baycrossingfamilymedicine.com

Your Bridge to Health

polis, MD

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From:

[mailto: ]

On Behalf Of Malia,

MDSent: Thursday,

February 07, 20088:02 PMTo:michelle.eads@...;

practiceimprovement1 Subject: RE: Fees for forms and

no-shows

Simple forms, I'll just sign and not waste the timecollecting money.Bigger forms (disability, etc), I'll request a visit.No shows ... first one is " on me " but I send a notice to the patientabout it ... any after that is charged $30.TimOn Thu, February 7, 2008 7:10 pm EST, Eadswrote:

what fees do people charge for

a) form filling, $15

no-shows $30

and how are they received?

If people want their forms filled out, w/o a visit, they are usuallyhappy to pay. No shows usually understand, and I have it in the billing policythey all sign at first visit. Most are very apologetic when they miss as theyvalue my time. I don’t always charge for no shows – just when theyare down right disrespectful.

A. Eads,

M.D.

Pinnacle Family Medicine,

PLLC

phone (719)

687-8753 fax

P.O.Box

7275

WoodlandPark, CO 80863

www.PinnacleFamilyMedicine.com

From: [mailto: ]On Behalf

Of postrioSent:Tuesday, February 05, 20086:29 PMTo: Subject: Fees for forms and

no-shows

I

know this has been posted before but

Never miss a thing. Make Yahooyour homepage.

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