Guest guest Posted August 26, 2012 Report Share Posted August 26, 2012 What do you use for practice management?We use AC, UpDox and Office Ally for PM. Paid to adopt UpDox new features but holding converting to scheduling in hopes of AC release of PM to get rid of OA. We schedule currently via OA as need to have visits there to do billing and manage accounts once payments received. seems most efficient way after exploring our options although not efficient in grand scheme and always feel like we're missing something. We have to track about 200 visits a month with 85% billed to insurance, some amount on payment plans and remainder pay at time of service.Love seeing how others do it. Weakland, MDBallard Neighborhood Doctors5416 Ave NWSeattle, WA 98107Phone: Fax: I have been a long time user of AC (8 years) and updox ( many years). I have been using them successfully and have noted that I am very efficient using them together. Occasionally when the server goes down and i have to do things the old fashioned way, i realize how much updox has helped me. I usually do something else like clean and dust the office etc and in a while, it is usually back up and running. I use the secure patient portal and my patients are getting used to it. Tobin and Charlie and are always very attentive and quick to respond sometimes within the hour. One thing that you should know is they just unveiled the scheduling component and online bill pay component. I think the demand was much more than they expected. So I suspect they are overwhelmed with getting everyone set up and getting the kinks out. It took several days for them to respond to me when setting this up. Now I have the appt scheduler and bill pay running and love it. I would suggest sticking with them. Alternatively give them a few weeks, then try again with the free trial. No financial ties to updox or AC. Just love how they make my life easier compared to 8 years ago when I first started my IMP. Naureen Mohamed Sent from my iPad Naureen Mohamed Sent from my iPad = Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 27, 2012 Report Share Posted August 27, 2012 I am using EZ claims software with their clearinghouse Eclaims by Zyantus. I have been using it for aT least 6 years. I find it very easy. Interested in the AC component, but I am not sure I will switch. My system is so easy now, I don't want to mess it up. Naureen Mohamed Sent from my iPad Quote Link to comment Share on other sites More sharing options...
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