Guest guest Posted July 24, 2012 Report Share Posted July 24, 2012 So, my onebox main email was hijacked, we have changed the password, but it seems they continue to send " a large volume of outgoing mail " I run my fax, voicemail, call forwarding to my cell phone and to my nurse after hours etc... all through onebox, like a lot of you guys do. I am still not receiving voicemails from patients to the main line, unless I log into onebox. Previously I would get forwarded messages to another email address, but I think they are blocking the address because of the large volume of emails going out. Here's the deal, the tech support people seem to be clueless. It looks like there might be two passwords on my admin account, but they really can't seem to understand the problem. I think I have spent about 15 hours on the phone with them, including their " supervisor " who, swear to god, left me a voicemail after we were disconnected that said " I think the problem is that your email adddress was hijacked and they are sending a lot of emails, you should change your pasword " Seriously! AARGH! Does anyone have any freaking idea what to do next? My thought is to cancel with them and go with ring central. I'm just worried it will be hard Whine Whine Whine Kris Quote Link to comment Share on other sites More sharing options...
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