I'm in utter shock

[Guest guest]

Hello,

I learned about the NNY autism center. I called them. A women called back. She

spoke as if she was very annoyed that she had to call me back, let alone answer

any questions. She asked for me.

I said " Yes, this is _______ "

She said " This is_____ from the NNY autism center. "

I said, " Hello, thank you for calling me back! " I was very happy.

Dead silence.

I thought I was disconnected.

" Hello? " I said

" I'm here. " She said. Then dead silence.

" Umm....well I called to find out more about your doctor's office. "

Dead silence.

So I continued.

" When I heard that there was a clinic that follows the protocol that was

within a day's drive I from me I became very happy and excited so that's why I

decided to give you a call... "

Dead silence.

" Hello? "

" Yes I'm here. "

" Um..is this a good time to talk? "

" It is NEVER a good time to talk about anything - that's not how we work. We

determine if your child has a family history of immune/neuroimmune disorders and

we decide if we want to take your child on as a client. "

" Oh, okay. Well if you need certain things I have lab reports showing my own

HHV6 and EBV reactivation- "

" Are you being treated or the child? " she says sarcastically.

" Well....I just thought I'd mention that because you said you would be looking

for a family history - "

" We have _____ call you and interview you to see if you would be a candidate. 

Then it goes past ME and I decide who gets in.  We are taking on new patients as

of May 1, and then after that who knows when... "

" Okay so why don't you have _______ call and interview me? Do we have to set up

an appointment time for the interview. "

" No, she will just call YOU. "

 

I felt like it was going to be a joke, like one of those phone jokes on the

radio?

I am in utter shock.