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Yahoo Reports 7% of Last Week's Messages didn't Post

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Because of a problem related to the fix to our MTA servers last week, one of the

servers, which was supposed to be fully offline, was still accepting messages

(but not sending them out).

As a consequence, approximately 7% of messages that entered Groups last week

were never actually posted to the group archive or distributed via email. This

includes messages that were sent via email, through posts on the site, as well

as messages that moderators approved.

The good news is that the problem should now be fully resolved and no messages

sent today (7/18) should be affected. In addition, the messages that were stuck

on the " out of rotation " server are being posted to the group archive and

emailed out.

The bad news is that because of the sheer number of messages that were stuck,

it's going to take at least another day for these messages to all be sent and

some of the sent messages will then have been delayed for up to a week. Plus,

given this long delay, some users will have reposted the messages themselves to

the group already, which means that the delayed message will then seem like a

duplicate when it arrives.

Our apologies for any inconvenience and confusion caused by this error, which

was ultimately caused by the combination of the mistake with the server and a

failure of the monitoring systems meant to detect such problems. We are already

in the process of reviewing our systems to make sure a mistake like this never

happens again.

- Yahoo! Groups Team

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