Guest guest Posted May 2, 2011 Report Share Posted May 2, 2011 We were going to transition into hospice last month and then my mil got the major signs of another UTI (fever, pain, agitation, nausea etc.) and I called the Advanced Illness Management program and was given to the supervising RN as my mil's RN was on a day off. The supervising RN told me 98.8 is not a low grade fever, that it could be anything and I should give her pain medicine. That was it. I had been told that they were there to help us keep my mil out of the ER and that is why medicare liked their program. But here I was most certainly heading back to the ER. After thing about this I called back - she didn't pick up so it went to her voice mail. I told her we were not with hospice yet and though she thinks she knows better, 98.8 is a low grade temp with my mil and put that together with pain, nausea, vomiting, and her altered cognitive state it screams UTI to me and I have never heard of treating a uti with vicodine! The RN did not call back, she did not call even later in the day to see how my mil was doing. There was no follow up. I was on the sofa that afternoon getting my home infusion, which I get every two weeks for my own health issues. My RN was very upset how sick my mil was and how that was affecting me. When my infusion was done I called the fire department for a " lift assist " to get my mil down the stairs and into the car and took her to the ER. She had a very bad UTI and they gave her an injection of Rocephin and Rx for oral antibiotics. She started looking better after an hour so we packed up and came back home. The next morning her nurse came and I chewed her out when she started defending the actions and inactions of her supervisor. I told her this completely shook our trust in their organization. We had relied on them to be responsive and caring and instead we got the brush off and no follow up, nothing. The program is supposed to keep her out of the ER and has done nothing of the sort because the staff is poorly educated. I went on and on. I would not accept any excuse because there is none. My husband was very angry. This RN kept saying things like, " Well I hate to play devil's advocate but chances are she will have a uti that will not be treatable. " and I'd have to interrupt and tell her we expect her and her company to help us do all we can to keep my mil healthy and treat infections as well as can be done - NOT tell us why they can't help or excuse lousy care. She tried to do this devils advocate thing 4 times and I thought my husband was going to deck her he was so angry. She didn't even seem to notice how upset he was. So the last month my mil has deteriorated more and more. She has days she can hardly eat or drink anything. She is barely able to walk with a tremendous amount of effort of whoever is doing caregiving. She doesn't know if she's sitting or standing or lying down most of the time. She calls and yells all night and begs to sleep during the day and as soon as she is lying down yells for someone to please get her up. It's terrible. I know she will be bed bound soon. I was back to no sleep the last three nights - that really took a toll on me the months I was doing it before - so I very reluctantly used the medicine they gave us to treat nighttime agitation - liquid ativan. The one thing about is I can give her .1 ml with a tiny insulin syringe and just that little tiny amount works. It takes awhile but it works. She doesn't know what she's doing but at least we will all get a little sleep tonight. We decided that we could probably do what hospice would do but if she has a night with pain that the pain medicine can't handle that we will get hospice in right away. I don't like being in this position but I can't push my husband on it and we can manage so far - I can't see that hospice would help us at all at this point. The mistrust comes from the fact that we want to treat infections as they come up if possible. It's the idea of doing the best we can and letting God do the rest. That is the only way both I and my husband can live with ourselves and our decisions on caring for my mil. It seems to be a foreign idea to some of these AIM program RN's and that makes a lot of distrust for their hospice service. Also, I was pretty excited about the AIM home health care program from what they told us it does. But after being in it for a few months it has not made much difference positively and I can say I'm really not impressed and they seem to want to serve as a channel to get people signed up for their hospice services. Dorothy Quote Link to comment Share on other sites More sharing options...
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