Guest guest Posted April 26, 2012 Report Share Posted April 26, 2012 After I wrote the certified letter a few years ago, I put it out of my mind. If anything comes in now (nothing has for a while), I'll mark it " deceased " and send it back. Sometimes, you can't argue with the illogical conclusions of a corporation, particularly a bank. I had one other instance when I didn't send a copy of the POA. Mom had been hospitalized and when discharged, the doctor erred in his paperwork. The transport back to the facility was not covered by Medicare and, therefore, her secondary insurance. The transport company assured me they would get the billing corrected and all would be well. They did not; it was not. Ended up with a collection agency. I filed an appeal with Medicare. That collection agency sold the debt to another agency. That agency demanded a copy of the POA. It was my opinion that if they bought the debt, the POA should have been included. I had no idea who they were...had no relationship with them. Refused to send the POA (it is a legal document, after all) and never heard another word from either them or Medicare. BTW, I did contact the ER doctor who sent me an amended order that was included with my appeal. All of this can become such a mess. And, I wondered just how they (Medicare) thought that an 86-year-old dementia patient, suffering extreme hallucinations and anxiety due to the ER visit, unable to stand or support her weight, was going to return to the facility if not by transport. <sigh> Bureaucracies, whether governmental or corporate, are severely lacking in common sense. Throughout this journey, there are so many hurdles to overcome... Best wishes, Lynn in FL ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > Our attorney asked us how many originals we wanted, aside from the one his firm kept in their vault. I had no idea but ended up with three originals of each document (POA, will and medical directive). I never allowed anyone to keep those originals, but I did let them see them and copy them. I just cancelled one of Mom's credit cards, but she has passed and all they needed was the death certificate. If the credit card is associated with a bank, could you take an original to them and let them copy it? That was enough for Mom's bank when I started handling her finances. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 26, 2012 Report Share Posted April 26, 2012 After I wrote the certified letter a few years ago, I put it out of my mind. If anything comes in now (nothing has for a while), I'll mark it " deceased " and send it back. Sometimes, you can't argue with the illogical conclusions of a corporation, particularly a bank. I had one other instance when I didn't send a copy of the POA. Mom had been hospitalized and when discharged, the doctor erred in his paperwork. The transport back to the facility was not covered by Medicare and, therefore, her secondary insurance. The transport company assured me they would get the billing corrected and all would be well. They did not; it was not. Ended up with a collection agency. I filed an appeal with Medicare. That collection agency sold the debt to another agency. That agency demanded a copy of the POA. It was my opinion that if they bought the debt, the POA should have been included. I had no idea who they were...had no relationship with them. Refused to send the POA (it is a legal document, after all) and never heard another word from either them or Medicare. BTW, I did contact the ER doctor who sent me an amended order that was included with my appeal. All of this can become such a mess. And, I wondered just how they (Medicare) thought that an 86-year-old dementia patient, suffering extreme hallucinations and anxiety due to the ER visit, unable to stand or support her weight, was going to return to the facility if not by transport. <sigh> Bureaucracies, whether governmental or corporate, are severely lacking in common sense. Throughout this journey, there are so many hurdles to overcome... Best wishes, Lynn in FL ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > Our attorney asked us how many originals we wanted, aside from the one his firm kept in their vault. I had no idea but ended up with three originals of each document (POA, will and medical directive). I never allowed anyone to keep those originals, but I did let them see them and copy them. I just cancelled one of Mom's credit cards, but she has passed and all they needed was the death certificate. If the credit card is associated with a bank, could you take an original to them and let them copy it? That was enough for Mom's bank when I started handling her finances. Quote Link to comment Share on other sites More sharing options...
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