RE: Discount Auto Insurance for ADA Members/Liberty Mutual

[Guest guest]

,

I NEVER use auto-pay or withdrawals or deductions. Either I write the check

and mail it, or activate the payment through my bank or the company's

website. But never ever do I allow an automatic deduction to be made. I

think for the little bit of extra trouble, it's worth it to have the control

over your money.

Sorry this happened to you. Fight it.

Digna

From: rd-usa [mailto:rd-usa ] On Behalf Of

Rowell,

Sent: Monday, May 23, 2011 1:29 PM

To: 'rd-usa '

Subject: Discount Auto Insurance for ADA Members/Liberty Mutual

I recently cancelled my auto insurance with Liberty Mutual after many years

of taking advantage of the ADA discount. I found the same exact coverage

through Ameriprise for considerably less. Liberty tried to reduce my

premium, but were not able to. I have had the Liberty amount paid through

automatic withdrawal for years. When I told them to cancel it, they informed

me that they had not yet billed me for $309, AFTER telling me they would

credit the payment that had already been made for that month, so that I

would only pay for a partial month. So, the $309 was some out of the blue

amount they had not yet charged me for. They then sent me a bill for the

$309. I called and asked for clarification and the guy told me I now had a

" zero balance " . I asked him to double check it and he did. I asked him to

send me that in writing. When I received it, the $309 was back on the

statement. I called back and spoke to two other people about it and got two

different answers. Both told me the previous person was mistaken, including

the " zero balance " answer.

You might want shop around before assuming Liberty Mutual is the best

option. And, if you want to cancel with Liberty, be prepared for an

unexpected expense!

W. Rowell, RD, LN

Montana State Hospital, Warm Spring, MT

Consultant Dietitian, Long Term Care

Certified LEAP Therapist

Owner, InfoSites: Content-rich Website Development

[Guest guest]

I use auto payment extensively with no problems. Liberty Mutual did not and

could not take the $309.90 automatically. I had not approved anything but the

monthly amount. I have not paid them that amount yet and may not do so.

From: rd-usa [mailto:rd-usa ] On Behalf Of Digna

Cassens

Sent: Monday, May 23, 2011 8:09 PM

To: rd-usa

Subject: RE: Discount Auto Insurance for ADA Members/Liberty Mutual

,

I NEVER use auto-pay or withdrawals or deductions. Either I write the check

and mail it, or activate the payment through my bank or the company's

website. But never ever do I allow an automatic deduction to be made. I

think for the little bit of extra trouble, it's worth it to have the control

over your money.

Sorry this happened to you. Fight it.

Digna

From: rd-usa <mailto:rd-usa%40yahoogroups.com>

[mailto:rd-usa <mailto:rd-usa%40yahoogroups.com>] On Behalf Of

Rowell,

Sent: Monday, May 23, 2011 1:29 PM

To: 'rd-usa <mailto:%27rd-usa%40yahoogroups.com>'

Subject: Discount Auto Insurance for ADA Members/Liberty Mutual

I recently cancelled my auto insurance with Liberty Mutual after many years

of taking advantage of the ADA discount. I found the same exact coverage

through Ameriprise for considerably less. Liberty tried to reduce my

premium, but were not able to. I have had the Liberty amount paid through

automatic withdrawal for years. When I told them to cancel it, they informed

me that they had not yet billed me for $309, AFTER telling me they would

credit the payment that had already been made for that month, so that I

would only pay for a partial month. So, the $309 was some out of the blue

amount they had not yet charged me for. They then sent me a bill for the

$309. I called and asked for clarification and the guy told me I now had a

" zero balance " . I asked him to double check it and he did. I asked him to

send me that in writing. When I received it, the $309 was back on the

statement. I called back and spoke to two other people about it and got two

different answers. Both told me the previous person was mistaken, including

the " zero balance " answer.

You might want shop around before assuming Liberty Mutual is the best

option. And, if you want to cancel with Liberty, be prepared for an

unexpected expense!

W. Rowell, RD, LN

Montana State Hospital, Warm Spring, MT

Consultant Dietitian, Long Term Care

Certified LEAP Therapist

Owner, InfoSites: Content-rich Website Development