Guest guest Posted March 18, 2011 Report Share Posted March 18, 2011 I recently reviewed Handy's new manual on culture change (referenced above) and it was a WOW!! I consider it her best. I was sorry to have to just review it; instead, I wanted to stop, take notes, make lists, and put everything in it to good practice. You can find her manual posted on the DHCC Member Market if you want to look it up. It's an excellent reference as well as a training tool. Digna Quote Link to comment Share on other sites More sharing options...
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