Guest guest Posted May 22, 2012 Report Share Posted May 22, 2012 This is a legitimate post from a computer company around the corner from Signet. I was impressed with their staff and services when my Toshiba needed a cleaning and upgrade back in 2009 when I was staying in the area for a short time. (They were considered a 5 star - top repair facility by Toshiba back then.) And, yes, backing up my info as I type! Jan Patenaude, RD, CLT Director of Medical Nutrition Signet Diagnostic Corp. Telecommuting Nationwide (Mountain Time) In a message dated 5/22/2012 10:26:45 A.M. Mountain Daylight Time, service@... writes: From Your Friends at Laptop Online, A few times a year we see a wave of virus infected computers. This is one of those times. In most cases once your computer is hit with a virus the only thing we can do for you is back up your data, reinstall the OS. The most common virus we see are Trojan viruses connected to what looks like legitimate antivirus software. They’ll pop up on your desktop telling you that you have been infected and then the bogus software starts to run a scan. The moment this happens, hard shut down your computer by holding the power button down till the unit powers down. Reboot the unit starting it in Windows, not safe mode, once there go to Start – All Programs – Accessories – System Tools – System Restore and follow the steps to restore the unit to an earlier date. (Feel free to call us for assistance, this why we are here!) If these functions aren’t working, or you are still seeing poor performance or the fake antivirus still keeps coming up, it is time to bring the unit in for service. Please always follow a few popular rules when using your computer; Never open emails and/or attachment sent to you from an unknown source! Never download music or movie files from any free shared file type website! If you are using a free antivirus version, think about upgrading to a paid version! We are an AVG Reseller, so contact us anytime. We also offer online support. If you are able to connect to the internet we can walk you through the log in process and see if we can save you a trip by repairing the unit from here. (Fees do apply) Lester and I thank you for your business and the many referrals you, our faithful customers, send us! Scoot Clingman Laptop Online, Inc. 3640 Investment Lane #19 West Palm Beach, FL. 33404 Quote Link to comment Share on other sites More sharing options...
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