How to Report Fraud and Corruption in world bank supported projects

[Guest guest]

Reporting Fraud and Corruption in world bank supported projects

INT, the Integrity Department, investigates allegations of fraud or

corruption in World Bank Group-financed operations, as well as

allegations of staff misconduct within the Bank Group.

WHAT TO REPORT?

Examples of issues which should be reported to INT for further review

include: suspected contract irregularities and violations of the

Bank's procurement guidelines; bid manipulation; bid collusion;

coercive practices; fraudulent bids; fraud in contract performance;

fraud in an audit inquiry; product substitution; price manipulation;

substandard or inferior parts or materials; cost or labor mischarges;

kickbacks, bribery or acceptance of gratuities; abuse of authority;

misuse of Bank Group funds or funds entrusted to the Bank Group;

travel-related fraud; theft and embezzlement; benefits and allowance

fraud; conflict of interest; misrepresentation; forgery; involvement

of Bank Group staff in any of the afore-mentioned.

WHAT INFORMATION DOES INT NEED TO INVESTIGATE?

When contacting INT, please make your complaint as specific as

possible and include details such as what alleged wrongdoing you are

reporting, where and when (dates and times if available), who is/are

the perpetrators, how the individual or firm committed the alleged

wrongdoing, and why you believe the activity was improper. Include

the project name, if you know it. If possible, provide information

on documentation available to corroborate the allegations, and names

of witnesses to the alleged wrongdoing. Let us know how you can be

reached for further information or clarification.

HOW CAN I SUBMIT AN ALLEGATION TO INT?

Directly to INT at World Bank Headquarters:

Telephone: 202-458-7677

Fax: 202-522-7140

Email: investigations_hotline@...

Website: http://www.worldbank.org/integrity

If you prefer to remain anonymous, you may wish to make use of a free

email service (such as Hotmail or ) to create an email account

using a pseudonym. This way, we could correspond with you as

necessary, to seek clarification or additional information. This

would be helpful for us in pursuing your allegation.

Through a Fraud and Corruption Hotline hired by INT for this

purpose:

(24 hours/day; translation services are available)

Toll-free: 1-800-831-0463*

Collect Calls: 1-704-556-7046*

Mail: PMB 3767

13950 Ballantyne Corporate Place

Charlotte, NC 28277

USA

*Anonymous calls are also accepted.

WHAT ELSE SHOULD I KNOW?

The Bank's Confidentiality Policy

Complainants are requested to provide their name and telephone number

or email or mailing address to enable us to reach you to obtain

further information and to follow up on the report. If you choose to

give us your name but want your name to remain confidential, the Bank

will not reveal your name in any court or tribunal process and will

not reveal any information that may disclose your identity to anyone

outside the investigative team and its managers and attorneys unless

the Bank determines you have made an intentional misrepresentation or

omission, or the Bank is required to do so by law. If you agree to

permit the Bank to use your name, please be assured that the Bank

will not tolerate any form of retribution or retaliation against a

person for reporting in good faith allegations of fraud or corruption.

Complainants Who Wish to Remain Anonymous

If you prefer to remain anonymous, the Bank will still investigate

your complaint and do its best to examine the allegations that you

provide. However, please bear in mind that anonymous allegations are

often more difficult to pursue and often do not fully address all of

the complainant's concerns, but we respect your wish not to provide

your name.

Note: In order to protect the reputations and privacy rights of all

parties, and to promote due process and the fairness of

investigations, it is important that the information you provide be

truthful, accurate, and given in good faith.

While INT possesses the capability to identify a terminal from which

an electronic message originates, we will not attempt to identify the

sender. Please bear in mind that email is not completely

confidential, and is not necessarily secure against interception. If

you feel that your communication is particularly sensitive, we

recommend that it be mailed to the address below.

PMB 3767

13950 Ballantyne Corporate Place

Charlotte, NC 28277

USA

Permanent URL for this page: http://go.worldbank.org/OBUOB60810