Guest guest Posted March 14, 2008 Report Share Posted March 14, 2008 Absolutely not, unless you contracted for it. This message and any of its attachments is private and confidential and intended solely for the recipient(s) named above. It may contain Protected Health Information (PHI), which is protected by State and Federal Law. If you received this message in error, please contact the sender immediately for remedial measures. If you accept this message you agree to store it in a safe, protected and confidential manner, according to HIPAA standards. Armin Loges, P.T. armin@... www.restoretherapies.com From: Wade Sent: Thursday, March 13, 2008 9:27 PM To: PTManager Subject: interpreter services Are private outpatient clinics required to provide interpreter services free of charge to non-English speaking patients? Wade , PT Oregon Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 14, 2008 Report Share Posted March 14, 2008 But hospitals are and at $50/hr plus travel time it add up quickly. Pierre H. Rougny, PT,OCS, MTC Director of Rehabilitation Services Sebasticook Valley Hospital 141 Leighton St. Pittsfield, ME 04967 (207)487-9293 ________________________________ From: PTManager [mailto:PTManager ] On Behalf Of Armin Loges, P.T. Sent: Friday, March 14, 2008 8:17 AM To: PTManager Subject: Re: interpreter services Absolutely not, unless you contracted for it. This message and any of its attachments is private and confidential and intended solely for the recipient(s) named above. It may contain Protected Health Information (PHI), which is protected by State and Federal Law. If you received this message in error, please contact the sender immediately for remedial measures. If you accept this message you agree to store it in a safe, protected and confidential manner, according to HIPAA standards. Armin Loges, P.T. armin@... <mailto:armin%40restoretherapies.com> www.restoretherapies.com From: Wade Sent: Thursday, March 13, 2008 9:27 PM To: PTManager <mailto:PTManager%40yahoogroups.com> Subject: interpreter services Are private outpatient clinics required to provide interpreter services free of charge to non-English speaking patients? Wade , PT Oregon Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 14, 2008 Report Share Posted March 14, 2008 Wade In general a small outpatient rehab clinic would not be subject to the provisions of Section 504 of the Rehabilitation Act of 1973 requiring interpreter services. The following provision may apply in your circumstance: c) Auxiliary aids. (1) A recipient with fifteen or more employees " shall provide appropriate auxiliary aids to persons with impaired sensory, manual, or speaking skills, where necessary to afford such person an equal opportunity to benefit from the service in question. " (2) Pursuant to the Department's discretion, recipients with fewer than fifteen employees may be required " to provide auxiliary aids where the provision of aids would not significantly impair the ability of the recipient to provide its benefits or services. " (3) " Auxiliary aids may include brailed and taped material, interpreters, and other aids for persons with impaired hearing or vision. " The full regulation may be found at 45 CFR Part 84 <http://www.hhs.gov/ocr/part80rg.html> . Hospitals, rehab agencies, CORFs and institutional providers are required to be in compliance with various regulations governed by the Office of Civil Rights, and generally this development of appropriate policies and procedures is part of the Medicare application and survey and certification process. (A detailed packet is usually provided). For a private practice clinic, it is appropriate to know and monitor what Civil Rights regulations apply, and at what point they kick in (e.g. 15 employees in the case noted above). Region X of the Office of Civil Rights is located in Seattle - I am sure they would be glad to assist you with any questions. I can assure you that you do not want to have a patient, family member or employee file a civil rights grievance. Even if you prevail, it is time consuming, costly, and can be very adversarial, including negative publicity. I speak from experience in this matter! J. Beckley, MS, MBA, CHC Bloomingdale Consutling Group, Inc P: F: www.BloomingdaleConsulting.com <http://www.bloomingdaleconsulting.com/> _____ From: PTManager [mailto:PTManager ] On Behalf Of Wade Sent: Thursday, March 13, 2008 9:27 PM To: PTManager Subject: interpreter services Are private outpatient clinics required to provide interpreter services free of charge to non-English speaking patients? Wade , PT Oregon Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 14, 2008 Report Share Posted March 14, 2008 I was told that since I receive federal money (ie: Medicare payments), I am required to pay for interpretor services to non-English speaking patients. There is currently a non-English speaking patient wanting to come to my clinic and is insisting I pay for an interpretor. The rates range from $30/hour up to $10/minute! I have to say I was astonished to find the number of services out there charging $10/minute. If I do pay for an interpretor would it have to be an " official " interpretor or could I find a bilingual college student to do the job? Thank you, Wade , PT Oregon Armin Loges, P.T. wrote: > > Absolutely not, unless you contracted for it. > > This message and any of its attachments is private and confidential > and intended solely for the recipient(s) named above. > It may contain Protected Health Information (PHI), which is protected > by State and Federal Law. If you received this message in error, > please contact the sender immediately for remedial measures. If you > accept this message you agree to store it in a safe, protected and > confidential > manner, according to HIPAA standards. > > Armin Loges, P.T. > > armin@... <mailto:armin%40restoretherapies.com> > www.restoretherapies.com > > From: Wade > Sent: Thursday, March 13, 2008 9:27 PM > To: PTManager <mailto:PTManager%40yahoogroups.com> > Subject: interpreter services > > Are private outpatient clinics required to provide interpreter services > free of charge to non-English speaking patients? > > Wade , PT > Oregon > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 14, 2008 Report Share Posted March 14, 2008 We use a system (www.languageline.com) at our hospital, where you utilize a two-person phone (you could use a regular phone on speaker) for interpreter services. Our case management department set it up do I don't know all the details or fees, but we have used it several times in the PT/OT clinics and it works well. Meets all the requirements for an interpreter/confidentiality, etc. Laurie Laurie DeSort, PT, SCS Director, Rehabilitative Services Lake Forest Hospital 660 N. Westmoreland Rd Lake Forest, IL 60045  phone  fax ldesort@... www.lfh.org NOTICE: This email and any attachments are intended only for the named recipient(s), and may include confidential, proprietary or legally privileged information. If you are not the named recipient, you are not authorized to copy, print, share, save or rely upon this email or any attachments; instead please notify the sender by reply and immediately destroy this email and any attachments. interpreter services > > Are private outpatient clinics required to provide interpreter services > free of charge to non-English speaking patients? > > Wade , PT > Oregon > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 14, 2008 Report Share Posted March 14, 2008 Wade - http://www.omhrc.gov/assets/pdf/checked/finalreport.pdf The 14 CLAS Standards, from the Office of Minority Health, are for healthcare organizations. Standards 4, 5, 6, & 7. are mandatory for healthcare organizations. If you're an individual provider, like a private PT practice with less than 15 employees, these appear to be optional, but in the interest of Evidence Based Management, you should read them for yourself. Hope that is informative! Dr. Dick Hillyer Dr. W. Hillyer,PT,DPT,MBA,MSM Hillyer Consulting Cape Coral, Florida Mobile _____ From: PTManager [mailto:PTManager ] On Behalf Of Wade Sent: Friday, March 14, 2008 12:05 PM To: PTManager Subject: Re: interpreter services I was told that since I receive federal money (ie: Medicare payments), I am required to pay for interpretor services to non-English speaking patients. There is currently a non-English speaking patient wanting to come to my clinic and is insisting I pay for an interpretor. The rates range from $30/hour up to $10/minute! I have to say I was astonished to find the number of services out there charging $10/minute. If I do pay for an interpretor would it have to be an " official " interpretor or could I find a bilingual college student to do the job? Thank you, Wade , PT Oregon Armin Loges, P.T. wrote: > > Absolutely not, unless you contracted for it. > > This message and any of its attachments is private and confidential > and intended solely for the recipient(s) named above. > It may contain Protected Health Information (PHI), which is protected > by State and Federal Law. If you received this message in error, > please contact the sender immediately for remedial measures. If you > accept this message you agree to store it in a safe, protected and > confidential > manner, according to HIPAA standards. > > Armin Loges, P.T. > > armin@restoretherap <mailto:armin%40restoretherapies.com> ies.com <mailto:armin%40restoretherapies.com> > www.restoretherapies.com > > From: Wade > Sent: Thursday, March 13, 2008 9:27 PM > To: PTManager@yahoogrou <mailto:PTManager%40yahoogroups.com> ps.com <mailto:PTManager%40yahoogroups.com> > Subject: interpreter services > > Are private outpatient clinics required to provide interpreter services > free of charge to non-English speaking patients? > > Wade , PT > Oregon > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 14, 2008 Report Share Posted March 14, 2008 I must admit I never heard of that and find it hard to believe. But hey, it's the government... If in fact it is true, I believe I would consider refusing to take that patient if it would cost me 10.00/min (or even 30.00 per hour!) However, on the other hand, why would the patient object to a student translating providing he/she was proficient enough? Being in Florida, we get a lot of patients of other languages, mostly Spanish but some from Haiti (Creole/French) and some Italian. They always brought someone with them as translator and never demanded it from the clinic. Perhaps APTA can assist you. Armin Loges, P.T. TAMPA, FL armin@... www.restoretherapies.com From: Wade Sent: Friday, March 14, 2008 12:05 PM To: PTManager Subject: Re: interpreter services I was told that since I receive federal money (ie: Medicare payments), I am required to pay for interpretor services to non-English speaking patients. There is currently a non-English speaking patient wanting to come to my clinic and is insisting I pay for an interpretor. The rates range from $30/hour up to $10/minute! I have to say I was astonished to find the number of services out there charging $10/minute. If I do pay for an interpretor would it have to be an " official " interpretor or could I find a bilingual college student to do the job? Thank you, Wade , PT Oregon Armin Loges, P.T. wrote: > > Absolutely not, unless you contracted for it. > > This message and any of its attachments is private and confidential > and intended solely for the recipient(s) named above. > It may contain Protected Health Information (PHI), which is protected > by State and Federal Law. If you received this message in error, > please contact the sender immediately for remedial measures. If you > accept this message you agree to store it in a safe, protected and > confidential > manner, according to HIPAA standards. > > Armin Loges, P.T. > > armin@... <mailto:armin%40restoretherapies.com> > www.restoretherapies.com > > From: Wade > Sent: Thursday, March 13, 2008 9:27 PM > To: PTManager <mailto:PTManager%40yahoogroups.com> > Subject: interpreter services > > Are private outpatient clinics required to provide interpreter services > free of charge to non-English speaking patients? > > Wade , PT > Oregon > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 14, 2008 Report Share Posted March 14, 2008 I speak Spanish, Portuguese, and French. We deal with about 14 other languages in my practice. Other than Spanish speakers my Assyrian, Farsi, and Cambodian patients will bring a family member who speak English. Spanish speakers expect that we are all fluent. When I lived overseas, I did not have that expectation. interpreter services > > Are private outpatient clinics required to provide interpreter services > free of charge to non-English speaking patients? > > Wade , PT > Oregon > > Quote Link to comment Share on other sites More sharing options...
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