Verifying Benefits/Cap With First Coast Service Options

[Guest guest]

Do any Florida outpatient therapy providers have a " shortcut " to verify

both benefits and therapy caps when using FCSO's IVR?

Currently, I must call the IVR, and provide the same patient information

two different times, once for deductible, home health and primary

coverage and again for therapy cap status. There must be a better way

but I don't know it. I've complained two times to FCSO but nothing has

been done.

Thanks,

Ron

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Ron Carson MHS, OTR/L

Hope Therapy Services, LLC

www.HopeTherapyServices.com