Re: Front office staff ratio to clinicians

[Guest guest]

Sophia,

The rule that we use in our office is a 1:1 administrative to technical ratio.

This is the data that I've gotten from my consulting group Measurable Solutions

and it has worked.? I would tally up the admin hours from all that are doing it

and do the same for the tech (PT's, aides, trainers etc.) and see what the ratio

is.? Which ever is lower is the area to hire.? In most PT practices the tech is

higher, since most PT owners are treating and also handling the most most

important admin duties of hiring, training, personnel files organizing etc.??

Vinod Somareddy, DPT?

Front office staff ratio to clinicians

Greetings!

I am a PT owner of a practice with 2.1 FTE of PTs (3 PT's), one .5 FTE

fitness instructor who does her own scheduling and we have 1.8 FTE of

front office staff. I just want to get an idea of how others structure

this. We have:

1. outside billing services that bill and do collections, however our

staff prepares billing info and any further informaiton that they need.

2. Front office receives payments for PT, co pays and for fitness

payments

3. Regular chart audits ensuring, before a client is fully discharged,

that all paperwork is in place, etc.

Thanks in advance.

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