Guest guest Posted February 18, 2008 Report Share Posted February 18, 2008 A client recently called to ask if I knew how to structure a compensation package for a marketing person. I was able to share some thoughts with him, but thought I would ask this list serve how different individuals/companies structured financial packages for people they hired. Any thoughts? Did you offer salary and bonus? What successes have you experienced? What failures? Please feel free to share with the list or contact me directly. Thank you, Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 **************Ideas to please picky eaters. Watch video on AOL Living. (http://living.aol.com/video/how-to-please-your-picky-eater/rachel-campos-duffy/ 2050827?NCID=aolcmp00300000002598) Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 19, 2008 Report Share Posted February 19, 2008 Jill, Remember, you are not paying the marketing person to market. You are paying them to get you a product. The product they are to get you is new patients. They can " market " all day long and get you no new patients. What's that worth? You should establish a product-oriented pay system and track their productivity. You can pay them a reasonable base salary plus a commission on each new patient. And remember, a new patient is not worth anything to you until they show up for their first visit and are treated by a therapist. What if you gave your marketing person $10 for each new patient who arrives for treatment? Do you think that might motivate them? If each new patient represents an average revenue to your practice of $1200, then you would be paying less than 1% commission to the marketing person. Another piece of advice: any new marketing person really needs to know what they should say. I recommend taking them to the New Patient Course offered by Measurable Solutions. This will establish your base marketing program for your practice. Their phone is . Rob Jordan, PT, MPT, GCS, OCS _____ From: PTManager [mailto:PTManager ] On Behalf Of JHall49629@... Sent: Monday, February 18, 2008 7:55 PM To: PTManager Subject: Re: Paying a Marketing Employee A client recently called to ask if I knew how to structure a compensation package for a marketing person. I was able to share some thoughts with him, but thought I would ask this list serve how different individuals/-companies structured financial packages for people they hired. Any thoughts? Did you offer salary and bonus? What successes have you experienced? What failures? Please feel free to share with the list or contact me directly. Thank you, Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 ************-**Ideas to please picky eaters. Watch video on AOL Living. (HYPERLINK " http://living.aol.com/video/how-to-please-your-picky-eater/rachel-campos-du ffy/ " http://living.-aol.com/video/-how-to-please--your-picky--eater/rachel-- campos-duffy/ 2050827?NCID=-aolcmp0030000000-2598) Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 19, 2008 Report Share Posted February 19, 2008 With all due respect to Rob, I'd advise caution in the structuring of any compensation for a " marketing " person. On first blush Rob's suggestion could be interpreted as " fee splitting " which would run afoul of prohibitions against such structuring of compensation. In many states, New Jersey in particular, our professional services are regulated in many ways including licensure regulations including fee splitting and laws regarding proper structuring of professional practices. I'd strongly suggest you consult with an attorney with expertise in healthcare and professional service compliance. Mark F. Schwall, PT Future Physical Therapy, PC 1594 Route 9 Unit 2 Toms River, NJ 08755 Fax Skype mfschwall President New Jersey Society of Independent Physical Therapists 2123 Route 35 Sea Girt, NJ 08750 From: PTManager [mailto:PTManager ] On Behalf Of Jordan Sent: Tuesday, February 19, 2008 3:01 PM To: PTManager Subject: RE: Re: Paying a Marketing Employee Jill, Remember, you are not paying the marketing person to market. You are paying them to get you a product. The product they are to get you is new patients. They can " market " all day long and get you no new patients. What's that worth? You should establish a product-oriented pay system and track their productivity. You can pay them a reasonable base salary plus a commission on each new patient. And remember, a new patient is not worth anything to you until they show up for their first visit and are treated by a therapist. What if you gave your marketing person $10 for each new patient who arrives for treatment? Do you think that might motivate them? If each new patient represents an average revenue to your practice of $1200, then you would be paying less than 1% commission to the marketing person. Another piece of advice: any new marketing person really needs to know what they should say. I recommend taking them to the New Patient Course offered by Measurable Solutions. This will establish your base marketing program for your practice. Their phone is . Rob Jordan, PT, MPT, GCS, OCS _____ From: PTManager <mailto:PTManager%40yahoogroups.com> [mailto:PTManager <mailto:PTManager%40yahoogroups.com> ] On Behalf Of JHall49629@... <mailto:JHall49629%40aol.com> Sent: Monday, February 18, 2008 7:55 PM To: PTManager <mailto:PTManager%40yahoogroups.com> Subject: Re: Paying a Marketing Employee A client recently called to ask if I knew how to structure a compensation package for a marketing person. I was able to share some thoughts with him, but thought I would ask this list serve how different individuals/-companies structured financial packages for people they hired. Any thoughts? Did you offer salary and bonus? What successes have you experienced? What failures? Please feel free to share with the list or contact me directly. Thank you, Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 ************-**Ideas to please picky eaters. Watch video on AOL Living. (HYPERLINK " http://living.aol.com/video/how-to-please-your-picky-eater/rachel-campos-du ffy/ " http://living.-aol.com/video/-how-to-please--your-picky--eater/rachel-- campos-duffy/ 2050827?NCID=-aolcmp0030000000-2598) Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 20, 2008 Report Share Posted February 20, 2008 Also, with respect to Mark. Compensating an employee for their ability to generate referrals for you has nothing to do with " fee splitting. " You are paying this person a salary an offering production bonuses based upon performance. There is no splitting of fees at all. That term is applicable when you incentivise referral sources by paying them for referring patients to you. Your marketing person is not making the referrals to you. Mark is mistaken and paying your marketing person a commission for work well done is entirely legal. We really need to be careful about taking state practice act language and generalizing it to apply to areas it was not intended to apply to. We already have enough legitimate restrictions on our practice without making up new ones. Rob Jordan, PT, MPT, GCS, OCS _____ From: PTManager [mailto:PTManager ] On Behalf Of Mark Schwall Sent: Tuesday, February 19, 2008 7:24 PM To: PTManager Subject: RE: Re: Paying a Marketing Employee With all due respect to Rob, I'd advise caution in the structuring of any compensation for a " marketing " person. On first blush Rob's suggestion could be interpreted as " fee splitting " which would run afoul of prohibitions against such structuring of compensation. In many states, New Jersey in particular, our professional services are regulated in many ways including licensure regulations including fee splitting and laws regarding proper structuring of professional practices. I'd strongly suggest you consult with an attorney with expertise in healthcare and professional service compliance. Mark F. Schwall, PT Future Physical Therapy, PC 1594 Route 9 Unit 2 Toms River, NJ 08755 Fax Skype mfschwall President New Jersey Society of Independent Physical Therapists 2123 Route 35 Sea Girt, NJ 08750 From: HYPERLINK " mailto:PTManager%40yahoogroups.com " PTManager@... [mailto:HYPERLINK " mailto:PTManager%40yahoogroups.com " PTManager@...] On Behalf Of Jordan Sent: Tuesday, February 19, 2008 3:01 PM To: HYPERLINK " mailto:PTManager%40yahoogroups.com " PTManager@... Subject: RE: Re: Paying a Marketing Employee Jill, Remember, you are not paying the marketing person to market. You are paying them to get you a product. The product they are to get you is new patients. They can " market " all day long and get you no new patients. What's that worth? You should establish a product-oriented pay system and track their productivity. You can pay them a reasonable base salary plus a commission on each new patient. And remember, a new patient is not worth anything to you until they show up for their first visit and are treated by a therapist. What if you gave your marketing person $10 for each new patient who arrives for treatment? Do you think that might motivate them? If each new patient represents an average revenue to your practice of $1200, then you would be paying less than 1% commission to the marketing person. Another piece of advice: any new marketing person really needs to know what they should say. I recommend taking them to the New Patient Course offered by Measurable Solutions. This will establish your base marketing program for your practice. Their phone is . Rob Jordan, PT, MPT, GCS, OCS _____ From: HYPERLINK " mailto:PTManager%40yahoogroups.com " PTManager@... <mailto:PTManager%-40yahoogroups.-com> [mailto:HYPERLINK " mailto:PTManager%40yahoogroups.com " PTManager@... <mailto:PTManager%-40yahoogroups.-com> ] On Behalf Of HYPERLINK " mailto:JHall49629%40aol.com " JHall49629aol (DOT) -com <mailto:JHall49629%-40aol.com> Sent: Monday, February 18, 2008 7:55 PM To: HYPERLINK " mailto:PTManager%40yahoogroups.com " PTManager@... <mailto:PTManager%-40yahoogroups.-com> Subject: Re: Paying a Marketing Employee A client recently called to ask if I knew how to structure a compensation package for a marketing person. I was able to share some thoughts with him, but thought I would ask this list serve how different individuals/--companies structured financial packages for people they hired. Any thoughts? Did you offer salary and bonus? What successes have you experienced? What failures? Please feel free to share with the list or contact me directly. Thank you, Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 ************--**Ideas to please picky eaters. Watch video on AOL Living. (HYPERLINK " HYPERLINK " http://living.aol.com/video/how-to-please-your-picky-eater/rachel-campos-du " http://living.-aol.com/video/-how-to-please--your-picky--eater/rachel--camp os-du ffy/ " HYPERLINK " http://living.-aol.com/video/-how-to-please--your-picky--eater/rachel-- " htt p://living.--aol.com/-video/-how--to-please---your-picky---eater/rachel--- campos-duffy/ 2050827?NCID=--aolcmp003000000-0-2598) Quote Link to comment Share on other sites More sharing options...
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