Kolkata: Clients are getting confused due to lack of coordination between the CCC

[Guest guest]

Dear Forum,

 

Greetings.

 

This moment we have 10 community Care Centres (CCC),out of it 8 are fully

functional and another 2 are about to start very shortly in West Bengal. The

main mo-to of it is to keep the clients on observation when they are starting

ARD because there is a question of Adherence and also to watch the side-effect.

 

Really we are very much lucky,because we have lots of CCC in this moment.

 

But the problem is that clients are getting confused where they will go and

where not to.I am not it is happening in all the CCC of West Bengal,but it is

happening in Kolkata. In Kolkata we have one main ARD centre called STM. All the

ORWs of those particular CCC which is nearer to STM are coming to the ARD centre

because they have to take the client for their CCC at any cost.

Some time they are saying come to our CCC we will give you two egg,some time

they are saying come to our CCC we will give you more facility then others are

providing.

My question is when the same funding agency is giving the fund how they can do

it or say it like that?

 

That way clients are getting confused.Almost every month coordination meeting is

going on with DLNs and with other stake holder but it happening like, meeting+

eating = Next Meeting.

Solutions are not coming out. Every CCC are going for the area demarcation,but

nobody is looking for the clients choice. At any cost they have to show that

their beds are full all the time.Because they have to fixed their place for the

next phase. They do not bother what clients are feeling,they do not bother about

their mental satisfaction.At any cost they have to snatch the clients from other

CCC.

 

Because of it,

Clients are getting confused.

They are not understanding the importance of the Drug Adherence.

The result is when they are coming back to their home they are not having

medicine properly, some time they are also not having it,and in the serious

condition they are going to the hospital for admission due to their serious

O.Is.

Loss to follow-up cases are increasing day by day.

 

My suggestion is that area demarcation is fine but the priority should give to

the clients where they will go and where not to go. By name of the demarcation

they should not force the clients.Choice should be given to the clients.

 

Regards,

Tarit. 

Tarit Chakraborty

e-mail: <tarit34@...>

Mobile-09836813069/09861615903(Orissa)