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Re: 911:: CAD

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We have Visionair and while it's not perfect, it is very user friendly and

overall a pretty good system.  I haven't had any experience with Global though,

so I can't compare.

Subject: 911:: CAD

To: 911lifeline , 911console

Date: Monday, January 25, 2010, 4:30 PM

 

We are looking at 2 CADs to replace our current system and I am looking for

others opinions on the 2 we are looking at, they are Global Software and

Visionair. We are a center of 21 civilian dispatchers dispatching for 2 towns

that consist of 4 fire departments and 2 police departments. Populations are

48,000 and 9600 located in central CT. Any and all comments both positive and

negative would be greatly appreciated.

Steve Czajka

Lead Dispatcher

Middletown (CT) Central Communications

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Biggest and best advice I can give is--buy all the pieces you need of the

SAME software, whatever you get. 99% of our computer problems are due to

the piecemeal systems we have that don't work together. Visionair is not

perfect but their support people are willing to work with you, and they do

offer a lot of modules to cover every need--CAD, RMS, jail, Mobile, FBR.

I've never seen so much as a demo of Global so I can't compare either.

On Mon, Jan 25, 2010 at 5:54 PM, Jeanne Shadaram wrote:

>

>

> We have Visionair and while it's not perfect, it is very user friendly and

> overall a pretty good system. I haven't had any experience with Global

> though, so I can't compare.

>

>

>

> From: Me911@... <Me911%40aol.com> <Me911@... <Me911%40aol.com>>

> Subject: 911:: CAD

> To: 911lifeline <911lifeline%40yahoogroups.com>,

> 911console <911console%40yahoogroups.com>

> Date: Monday, January 25, 2010, 4:30 PM

>

>

>

>

> We are looking at 2 CADs to replace our current system and I am looking for

> others opinions on the 2 we are looking at, they are Global Software and

> Visionair. We are a center of 21 civilian dispatchers dispatching for 2

> towns that consist of 4 fire departments and 2 police departments.

> Populations are 48,000 and 9600 located in central CT. Any and all comments

> both positive and negative would be greatly appreciated.

>

> Steve Czajka

> Lead Dispatcher

> Middletown (CT) Central Communications

>

>

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