Re: 911:: Overtime is EXPENSIVE!

[Guest guest]

>You're kinda stuck with federal, state and local laws.

I believe that's exactly right.

>Bottom line? Figure out what realistic staffing levels are for your center

and each shift, including vacations/sicktime/mutual aid deployments or any

other event which may impact you, then hire to those staffing levels.

The only thing that will work.

Getting there.. That's a different story..

" If you hire adequate numbers of people to cover the workload plus vacations

and sick time, the number of hours which must be covered by overtime are

reduced. Morale will improve. Quality of work will improve. Absenteeism will

go down. Attrition rates will decrease. Overtime costs will go down, and

when you DO need to call somebody back to cover an OT slot dispatchers who

don't feel pounded all the time will actually respond to your pages and

phone calls. "

I might go back to work, if I could work at that agency.

Weintraut