Another Smelly Patient Problem

[Guest guest]

I wondered if you managers had a tactful way of dealing with this type of

situation:

We are treating an elderly, disabled women who is wheelchair bound. She is

brought in for treatment by her son who is morbidly obese, wears filthy

clothing and ..he smells terrible! This man sticks to his mom like glue.

He can't stay in the waiting room (he'd drive our other patients away) and

his odor is intolerable in the treatment room.

Any tactful, artful suggestions would be appreciated.

Viel, Office Manager

Mt. Eden Physical Therapy Center

19845 Lake Chabot Road, Suite 205

Castro Valley, CA 94546

FAX

www.mtedenpt.com

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