Guest guest Posted April 26, 2011 Report Share Posted April 26, 2011 Our office uses WebPt for EHR but Office Ally for the billing side of things. I work in the business office and pay separately for my subscription to WebPt as clerical so I can print a billing report and retrieve chart notes for those claims that require the attachment. Options Through Movement, LLC Eugene, Oregon Web PT For those of you that use Web PT or for that matter, any EMR system, do you have clerical staff share usernames to control your costs? There is a reason I am asking this question and I know what the answer should be and for what reason, but I would like to see the answer for myself from others. Rick Gawenda, PT Director of Finance Kinetix Advanced Physical Therapy, Inc. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 26, 2011 Report Share Posted April 26, 2011 Rick: As you know there are VERY strong reasons to avoid this practice (and based on how you phrased the question I am sure you don't need by 2 cents but to help jump start the discussion..): 1. HIPAA Privacy Practices: even if the clerical staff only access financials, this too is protected information, and maybe the biggest issue. 2. Violation of EMR Agreement: Practices need to be sure they are maintaining their contractual agreement with the vendor. In effect, if you are required to pay by the user, this is certainly a dishonest approach. 3. Information Management Controls: Confidentiality and Privacy policies generally prohibit this as you cannot track the originator of an entry or change. Angie , PT Images & Associates President/CEO 6707 Barcelona Irving, Texas 75039-3041 Mobile- Fax- www.ptconsultant.com NOTICE: This message and its attachments may contain confidential information that is intended only for the use of the ADDRESSEE(s) named above. If you are not the named addressee or if this message has been addressed to you in error, you are directed not to read, disclose, reproduce, distribute, disseminate or otherwise use this transmission. Please notify the sender immediately by e-mail and delete and destroy this message and its attachments. From: PTManager [mailto:PTManager ] On Behalf Of Rick Gawenda Sent: Monday, April 25, 2011 10:27 PM To: ptmanager Subject: Web PT For those of you that use Web PT or for that matter, any EMR system, do you have clerical staff share usernames to control your costs? There is a reason I am asking this question and I know what the answer should be and for what reason, but I would like to see the answer for myself from others. Rick Gawenda, PT Director of Finance Kinetix Advanced Physical Therapy, Inc. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 26, 2011 Report Share Posted April 26, 2011 Obviously I don't use WebPT... I wouldn't recommend clerical staff having access via a provider's username/password. A provider has the capability to electronically sign documentation. A provider is also responsible for ensuring the procedural codes charged for services are accurate. Huge risk to allow clerical staff to have access via that route. If I recall correctly, clerical staff DO have access to completed documentation - that isn't a breach of any privacy rules. Clerical staff are instrumental in making sure claims go through according to regulations In the event the patient has auto insurance or worker compensation coverage, documentation is required to be submitted with claims. Clerical staff need access to reports. In the event an audit by an outside party is performed and documentation is required, again, clerical staff will need access to documentation. Clerical staff may also be responsible for sending documentation to referral sources. If you are asking about a scenario of 2 or 3 clerical staff and not having each staff member have own username, well, that could be reasonable if only one staff member is in the system at a time. If only one person is in the system at a time, access to WebPT isn't being abused. The inherent risk from a business perspective, you can't control for accountability of actions. You will have no idea who did what... so, if errors occur, you have no idea who needs help in learning whatever process accurately. This could lead to a horrible work environment and distrust among your clerical staff. Selena Horner, PT ton, MI > > For those of you that use Web PT or for that matter, any EMR system, do you have clerical staff share usernames to control your costs? There is a reason I am asking this question and I know what the answer should be and for what reason, but I would like to see the answer for myself from others. > > Rick Gawenda, PT > Director of Finance > Kinetix Advanced Physical Therapy, Inc. > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 26, 2011 Report Share Posted April 26, 2011 Obviously I don't use WebPT... I wouldn't recommend clerical staff having access via a provider's username/password. A provider has the capability to electronically sign documentation. A provider is also responsible for ensuring the procedural codes charged for services are accurate. Huge risk to allow clerical staff to have access via that route. If I recall correctly, clerical staff DO have access to completed documentation - that isn't a breach of any privacy rules. Clerical staff are instrumental in making sure claims go through according to regulations In the event the patient has auto insurance or worker compensation coverage, documentation is required to be submitted with claims. Clerical staff need access to reports. In the event an audit by an outside party is performed and documentation is required, again, clerical staff will need access to documentation. Clerical staff may also be responsible for sending documentation to referral sources. If you are asking about a scenario of 2 or 3 clerical staff and not having each staff member have own username, well, that could be reasonable if only one staff member is in the system at a time. If only one person is in the system at a time, access to WebPT isn't being abused. The inherent risk from a business perspective, you can't control for accountability of actions. You will have no idea who did what... so, if errors occur, you have no idea who needs help in learning whatever process accurately. This could lead to a horrible work environment and distrust among your clerical staff. Selena Horner, PT ton, MI > > For those of you that use Web PT or for that matter, any EMR system, do you have clerical staff share usernames to control your costs? There is a reason I am asking this question and I know what the answer should be and for what reason, but I would like to see the answer for myself from others. > > Rick Gawenda, PT > Director of Finance > Kinetix Advanced Physical Therapy, Inc. > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 28, 2011 Report Share Posted April 28, 2011 Our facility uses Siemens, and each clerical user has a username and password. le Bohl, PT Rehab Manager County Hospital burg, KS > > > For those of you that use Web PT or for that matter, any EMR system, do you > have clerical staff share usernames to control your costs? There is a reason > I am asking this question and I know what the answer should be and for what > reason, but I would like to see the answer for myself from others. > > Rick Gawenda, PT > Director of Finance > Kinetix Advanced Physical Therapy, Inc. > > > This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed. This communication may contain materials protected by copyright, or confidentiality and non-disclosure agreements. Be advised that the unauthorized dissemination, forwarding, printing, or copying of this email is strictly prohibited. If you are not the intended recipient of this email, please notify me immediately by responding to this email. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 28, 2011 Report Share Posted April 28, 2011 Our facility uses Siemens, and each clerical user has a username and password. le Bohl, PT Rehab Manager County Hospital burg, KS > > > For those of you that use Web PT or for that matter, any EMR system, do you > have clerical staff share usernames to control your costs? There is a reason > I am asking this question and I know what the answer should be and for what > reason, but I would like to see the answer for myself from others. > > Rick Gawenda, PT > Director of Finance > Kinetix Advanced Physical Therapy, Inc. > > > This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed. This communication may contain materials protected by copyright, or confidentiality and non-disclosure agreements. Be advised that the unauthorized dissemination, forwarding, printing, or copying of this email is strictly prohibited. If you are not the intended recipient of this email, please notify me immediately by responding to this email. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 28, 2011 Report Share Posted April 28, 2011 Rick, We are looking at WebPT and OptimisPT as an option for EMR for our network. I would be interested to know if anyone out there is using either of these systems and what they think of them. We are also using InTouch right now as our Practice Management, Scheduling, Billing software and would need our EMR to communicate with InTouch. Any words of wisdom would be grateful. Joe A. Streich, M.S., P.T. VP of Outpatient Services Valir Health Reimbursement Chair - OPTA 700 NW 7th St., Ste. 121 Oklahoma City, OK 73102-1212 www.valir.com<http://www.valir.com/> ________________________________ From: PTManager [PTManager ] On Behalf Of le Bohl [dbohl@...] Sent: Thursday, April 28, 2011 1:33 PM To: PTManager Subject: Re: Web PT Our facility uses Siemens, and each clerical user has a username and password. le Bohl, PT Rehab Manager County Hospital burg, KS On Mon, Apr 25, 2011 at 10:27 PM, Rick Gawenda <rick0905@...<mailto:rick0905%40yahoo.com>> wrote: > > > For those of you that use Web PT or for that matter, any EMR system, do you > have clerical staff share usernames to control your costs? There is a reason > I am asking this question and I know what the answer should be and for what > reason, but I would like to see the answer for myself from others. > > Rick Gawenda, PT > Director of Finance > Kinetix Advanced Physical Therapy, Inc. > > > This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed. This communication may contain materials protected by copyright, or confidentiality and non-disclosure agreements. Be advised that the unauthorized dissemination, forwarding, printing, or copying of this email is strictly prohibited. If you are not the intended recipient of this email, please notify me immediately by responding to this email. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 28, 2011 Report Share Posted April 28, 2011 We are look are looking at both as well. Other than the physician line to alter our poc, any other comments are welcomed! Sent from my iPhone > Rick, > > We are looking at WebPT and OptimisPT as an option for EMR for our network. I would be interested to know if anyone out there is using either of these systems and what they think of them. We are also using InTouch right now as our Practice Management, Scheduling, Billing software and would need our EMR to communicate with InTouch. > > Any words of wisdom would be grateful. > > Joe A. Streich, M.S., P.T. > VP of Outpatient Services > Valir Health > Reimbursement Chair - OPTA > 700 NW 7th St., Ste. 121 > Oklahoma City, OK 73102-1212 > www.valir.com<http://www.valir.com/> > > ________________________________ > From: PTManager [PTManager ] On Behalf Of le Bohl [dbohl@...] > Sent: Thursday, April 28, 2011 1:33 PM > To: PTManager > Subject: Re: Web PT > > Our facility uses Siemens, and each clerical user has a username and > password. > le Bohl, PT > Rehab Manager > County Hospital > burg, KS > > On Mon, Apr 25, 2011 at 10:27 PM, Rick Gawenda <rick0905@...<mailto:rick0905%40yahoo.com>> wrote: > > > > > > > For those of you that use Web PT or for that matter, any EMR system, do you > > have clerical staff share usernames to control your costs? There is a reason > > I am asking this question and I know what the answer should be and for what > > reason, but I would like to see the answer for myself from others. > > > > Rick Gawenda, PT > > Director of Finance > > Kinetix Advanced Physical Therapy, Inc. > > > > > > > > This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed. > This communication may contain materials protected by copyright, or confidentiality and non-disclosure agreements. Be advised that the unauthorized dissemination, > forwarding, printing, or copying of this email is strictly prohibited. If you are not the intended recipient of this email, please notify me immediately by > responding to this email. > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 28, 2011 Report Share Posted April 28, 2011 We are look are looking at both as well. Other than the physician line to alter our poc, any other comments are welcomed! Sent from my iPhone > Rick, > > We are looking at WebPT and OptimisPT as an option for EMR for our network. I would be interested to know if anyone out there is using either of these systems and what they think of them. We are also using InTouch right now as our Practice Management, Scheduling, Billing software and would need our EMR to communicate with InTouch. > > Any words of wisdom would be grateful. > > Joe A. Streich, M.S., P.T. > VP of Outpatient Services > Valir Health > Reimbursement Chair - OPTA > 700 NW 7th St., Ste. 121 > Oklahoma City, OK 73102-1212 > www.valir.com<http://www.valir.com/> > > ________________________________ > From: PTManager [PTManager ] On Behalf Of le Bohl [dbohl@...] > Sent: Thursday, April 28, 2011 1:33 PM > To: PTManager > Subject: Re: Web PT > > Our facility uses Siemens, and each clerical user has a username and > password. > le Bohl, PT > Rehab Manager > County Hospital > burg, KS > > On Mon, Apr 25, 2011 at 10:27 PM, Rick Gawenda <rick0905@...<mailto:rick0905%40yahoo.com>> wrote: > > > > > > > For those of you that use Web PT or for that matter, any EMR system, do you > > have clerical staff share usernames to control your costs? There is a reason > > I am asking this question and I know what the answer should be and for what > > reason, but I would like to see the answer for myself from others. > > > > Rick Gawenda, PT > > Director of Finance > > Kinetix Advanced Physical Therapy, Inc. > > > > > > > > This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed. > This communication may contain materials protected by copyright, or confidentiality and non-disclosure agreements. Be advised that the unauthorized dissemination, > forwarding, printing, or copying of this email is strictly prohibited. If you are not the intended recipient of this email, please notify me immediately by > responding to this email. > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 29, 2011 Report Share Posted April 29, 2011 Joe I am not a PT nor am I affiliated with WebPT in any way. As an owner of a billing service, I have been attempting to get an EMR that my client base could use. My software vendor has worked on an electronic medical record for years. I have had several clients look at the product and reject it as too cumbersome and too expensive. Regardless, the bottom line is that in about 4-5 years I did not have a single taker on their EMR. In late fall of 2010, I had a client look at WebPT and decide that they liked the product. They went forward and committed to using it. After they showed us what we needed from within WebPT, we were excited by what it would help us accomplish in terms of assisting them. With that in mind, I recommended another client of ours (Ric Baird, Topeka, KS) look at it to see if they could use it. Within a short week or two, they also decided to us WebPT. I have had one other client do a demo and they also liked it. My personal comment is that I have watched therapists go through demos on a couple of different EMR platforms. It seems that very few can look at a product and like what it has to offer, let alone commit to using it. But with WebPT I have seen 2 clients go from demo to implementation within about one month. And the third client is looking at it pretty hard (although they are an OTIPP, and need to OT screens worked out before they can use it-I think). Based upon those experiences, I think WebPT has a product worthy of examination. Again, I am not a PT, but the fact that 2 companies snagged on and love it speaks volumes to me. I also have noted that one other poster (a PT) liked everything they saw in the product, but had one point that was a deal killer. And the discussion that ensued indicated that for some this would be a deal killer and for others not so much. Just my 2c on a sunny Friday late in Iowa. Time to go outside and play, Jim <///>< Re: Web PT Our facility uses Siemens, and each clerical user has a username and password. le Bohl, PT Rehab Manager County Hospital burg, KS On Mon, Apr 25, 2011 at 10:27 PM, Rick Gawenda <rick0905@...<mailto:rick0905%40yahoo.com>>; wrote: > > > For those of you that use Web PT or for that matter, any EMR system, do you > have clerical staff share usernames to control your costs? There is a reason > I am asking this question and I know what the answer should be and for what > reason, but I would like to see the answer for myself from others. > > Rick Gawenda, PT > Director of Finance > Kinetix Advanced Physical Therapy, Inc. > > > This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed. This communication may contain materials protected by copyright, or confidentiality and non-disclosure agreements. Be advised that the unauthorized dissemination, forwarding, printing, or copying of this email is strictly prohibited. If you are not the intended recipient of this email, please notify me immediately by responding to this email. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 9, 2011 Report Share Posted May 9, 2011 Our private practice just began using Web PT last week and I would like to speak with members who have been using Web PT to discuss your front office processes and Web PT such as tracking physician referrals, authorizations, number of visits, etc. Please email me directly and we could then set up a time to speak. Thank you in advance. Rick Gawenda, PT Director of Finance Kinetix Advanced Physical Therapy, Inc. Quote Link to comment Share on other sites More sharing options...
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