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Cancellations and No Shows defined

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Guest guest

Guest guest

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I " m trying to do an accurate job of tracking our Cancels and No Shows and I'm

curious how others out there define each to track? Also, what would you do if

a person calls the day before to cancel for their next 2 appointments, are they

both Cancelled or is one simply deleted?

Matt , PT

Hilton Head, SC

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