Doctors implying we're incompetent

[Guest guest]

Hi Group,

I'm looking for suggestions on how to handle the following: We have an

orthopedic group who has recently, that I am aware of, been telling their

patients who requested to come see me " they are Ok, but for this problem you

need to go to the other physical therapy place " . There is another OP PT clinic

in town, owned by a PTA who used to work with this group of orthopedic surgeons

in a different PT clinic in a nearby town. So, they have a relationship that I

have not had with them. They used to refer to us and were happy with the results

and told patients about how good we were. I understand the them wanting to refer

to their buddies, but now it has gone further than that, it feels to me like

they are telling their patients and citizens of my community that we do not have

the skills or knowledge to treat a simple ankle sprain or a piriformis syndrome,

that bothers me. They are telling their patients who requested us not to come,

isn't there some illegality here?

I'd like to know how best to handle this situation. Is there some policy/ruling

regarding these slanderous actions?

What is the best way to communicate my concerns to these physicians?

Thanks for your help.

Lydia Radosevich, PT

Ruidoso, NM

[Guest guest]

My suggestion would be to contact the group and request a meeting to ask if

they have issue with your services. If they do not, as you imagine, ask

that they rephrase their discussions with patients. If there is an issue

with your services, you need to know.

I suggest going this direct route rather than anything legal at this point.

Good luck!

Maureen

===================================

*Maureen Whitney*

*Business Manager*

Essex Physical Therapy

Essex, Vermont

maureen@...

*From:* PTManager [mailto:PTManager ] *On

Behalf Of *lydia radosevich

*Sent:* Thursday, July 07, 2011 6:35 AM

*To:* ptmanager

*Subject:* Doctors implying we're incompetent

Hi Group,

I'm looking for suggestions on how to handle the following: We have an

orthopedic group who has recently, that I am aware of, been telling their

patients who requested to come see me " they are Ok, but for this problem

you

need to go to the other physical therapy place " . There is another OP PT

clinic

in town, owned by a PTA who used to work with this group of orthopedic

surgeons

in a different PT clinic in a nearby town. So, they have a relationship that

I

have not had with them. They used to refer to us and were happy with the

results

and told patients about how good we were. I understand the them wanting to

refer

to their buddies, but now it has gone further than that, it feels to me like

they are telling their patients and citizens of my community that we do not

have

the skills or knowledge to treat a simple ankle sprain or a piriformis

syndrome,

that bothers me. They are telling their patients who requested us not to

come,

isn't there some illegality here?

I'd like to know how best to handle this situation. Is there some

policy/ruling

regarding these slanderous actions?

What is the best way to communicate my concerns to these physicians?

Thanks for your help.

Lydia Radosevich, PT

Ruidoso, NM