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Scheduling Patients

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We are a hospital based outpatient facility with about 10 PT's, 3

PTA's, 5 OT's, 1 COTA, 1 tech, and 2 SLP's. We currently have our

front office staff scheduling new patients for their evals based on

times given by each therapist on a weekly basis. (They are each

required to reserve slots for at least 5 new patients a week). Each

therapist then schedules their own patients for treatments. We are

considering utilizing our front office to schedule all appointments

including treatments.

I was hoping others could give some input on this. I have multiple

concerns including the software we use to schedule (not ideal), and

the inability to most effeciently schedule patients. I believe the

therapist knows best about who can be doubled, who can be

dovetailed, etc. They are the ones who know when timed and untimed

codes will overlap. Having the front office schedule will limit the

ability to do this.

However, each therapist scheduling their own patients is becoming

time consuming. Any thoughts or input would be appreciated.

Michigan

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