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We don't use this product but from the chart reviews I do on other organizations

I can tell you that APTA Connect is a far superior product to anything else I've

seen.  

Alan PetrazziPittsburgh, PA

Subject: Re: APTA Connect

To: PTManager

Date: Wednesday, November 2, 2011, 3:06 PM

 

Hi Randy,

We are intending on going with APTA Connect in 2012 and I am wondering what

kinds of issues you are having. We have had Meditech in the past and it just

doesn't work well for our Rehab documentation, have also looked into ReDocs,

Hands On Technology and a few others. We are a CAH with a large Rehab staff,

inpatient and outpatient PT/OT/ST, peds, hands, and sportsmedicine. any insight

you can offer will be helpful. Thank you.

Wodzinski, MSPT, CSCS

Rehab Manager Bell Hospital

Ishpeming MI

>

> Is anyone currently using APTA Connect for EMR? We went live about 6 months

ago and are still having several issues. I'm interested in how others have

built out their flowsheet and how it is working, how the outcome/ stats analysis

reports are working for you, and if or how you have set up communication with

the front desk staff through the system. I would be more than happy to share

our experience/ what we've learned.

>

> Randy , PT

> Director of Rehabilitation

> Memorial Hospital of Union County

> sville, OH

>

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Share on other sites

,

I could give you a list of concerns, but a great example is my experience today.

 When we initially went live there wasn't data to use for training on the

analytics (stats/data analysis), so all that was covered was a brief,

superficial " what you can do " type of explanation.  We were supposed to get a

training session on that once we had a month or two of data.  We went to do

that later and there were errors/bugs in the system when trying to use custom

reports.  So we were supposed to have a session when that got worked out.  We

upgraded to the newest version, which eliminated the errors, but the training

session never happened.  So we have tried to muddle our way on our own.

Today i was trying to put together some reports so we could finally quit keeping

our stats by hand and excel spreadsheet.  So I tried to do a basic report so

that I can select a day of interest and see how many OP visits we had, how many

units were produced, and how many no-shows and cancels we had.  I couldn't get

it to work, so i called support.  The support tech stated that the scheduled

data doesn't connect to the analytics, so the ns/cancels were out (that seems

like a basic function), we worked through the visits and units, but given the

canned reports the system comes with and the fact that none are accurate, i will

wait to determine if it indeed is accurate.  

That's a small piece of frustration from today.  We have been building /

training since January 2011, went live May 2011, and we still spend about 3+

hours/ week working through issues, some with system, some with trying to get it

to work with our Paragon system.

One of the reasons we chose the system is because it has been around for a

while, but it has flaws that just seem like they never got feedback from actual

therapists.  For example, the flow sheet alphabetizes the exercises you group.

 So if you make a total knee exercise kit, it will alphabetize each exercises.

 If you do an exercise that is not in the " kit " you can easily add it.  Well

over time there gets to be a lot of exercises and the box that pops up to enter

parameters (reps, sets.....) is about 3 in. H and 5 in. W (so you can only see

the first 7-8 exercises).  You find yourself looking all over the place for the

checked exercises (the ones that are currently being performed) and you have no

way of indicating in what order you perform them.  So if you like to group the

exercises to avoid having your patient flipping over and back from prone to

supine or NWB to WB..... you can't group them.  Hopefully you can follow that.

 It seem like a

simple fix - just put a sequence column that allows ordering of exercises (they

actually have this feature for goals, which I could care less about ordering).

If you have any questions, please ask.  This is a hard decision I know.  I

have not heard many good things about other systems (except from the sales

guys, who will disappear once you purchase), so APTA may be good in

comparison. 

Randy 

________________________________

To: PTManager

Sent: Wednesday, November 2, 2011 11:06 AM

Subject: Re: APTA Connect

 

Hi Randy,

We are intending on going with APTA Connect in 2012 and I am wondering what

kinds of issues you are having. We have had Meditech in the past and it just

doesn't work well for our Rehab documentation, have also looked into ReDocs,

Hands On Technology and a few others. We are a CAH with a large Rehab staff,

inpatient and outpatient PT/OT/ST, peds, hands, and sportsmedicine. any insight

you can offer will be helpful. Thank you.

Wodzinski, MSPT, CSCS

Rehab Manager Bell Hospital

Ishpeming MI

>

> Is anyone currently using APTA Connect for EMR? We went live about 6 months

ago and are still having several issues. I'm interested in how others have

built out their flowsheet and how it is working, how the outcome/ stats analysis

reports are working for you, and if or how you have set up communication with

the front desk staff through the system. I would be more than happy to share

our experience/ what we've learned.

>

> Randy , PT

> Director of Rehabilitation

> Memorial Hospital of Union County

> sville, OH

>

Link to comment
Share on other sites

,

I am the director of our faculty clinical practice at Washington University in

St. Louis. We specifically chose APTA Connect over other products because of the

ability to customize note forms (particularly since we have a large number of

specialty/niche areas), track clinical outcomes, ultimately do more clinical

research, and have our info pulled into the National Outcomes Database. We " went

live " in January, 2010 with documentation. In January, 2011 we began to use the

patient interface/kiosk mode which allows us to e-mail health history and

outcome questionnaires to patients. We plan to start using it in January, 2012

to participate in CMS's PQRS initiative. I agree with Randy, that the training

can be somewhat limited and there was (and is) a major learning curve. We, too

had to create interfaces with our billing/scheduling system and an outbound

interface to the medical school's EMR (permanent clinical record). That said,

Cedaron has been very

flexible and amenable to modifying their product to our many, very specific

demands. The implementation was rough, but in speaking with many other

colleagues in a variety of practice settings, this is typical for any EMR/EHR

system. The greatest advantages of Connect are that it is specific to therapy

and it is HIGHLY customizable. 

If you're interested in talking with me more, I'm happy to share any information

with you,

Beth Crowner, PT, DPT, NCS

Division Director of Clinical Practice

Washington University, Program in Physical Therapy

(314)286-1416

________________________________

To: " PTManager " <PTManager >

Sent: Friday, November 4, 2011 8:35 PM

Subject: Re: Re: APTA Connect

 

,

I could give you a list of concerns, but a great example is my experience today.

 When we initially went live there wasn't data to use for training on the

analytics (stats/data analysis), so all that was covered was a brief,

superficial " what you can do " type of explanation.  We were supposed to get a

training session on that once we had a month or two of data.  We went to do

that later and there were errors/bugs in the system when trying to use custom

reports.  So we were supposed to have a session when that got worked out.  We

upgraded to the newest version, which eliminated the errors, but the training

session never happened.  So we have tried to muddle our way on our own.

Today i was trying to put together some reports so we could finally quit keeping

our stats by hand and excel spreadsheet.  So I tried to do a basic report so

that I can select a day of interest and see how many OP visits we had, how many

units were produced, and how many no-shows and cancels we had.  I couldn't get

it to work, so i called support.  The support tech stated that the scheduled

data doesn't connect to the analytics, so the ns/cancels were out (that seems

like a basic function), we worked through the visits and units, but given the

canned reports the system comes with and the fact that none are accurate, i will

wait to determine if it indeed is accurate.  

That's a small piece of frustration from today.  We have been building /

training since January 2011, went live May 2011, and we still spend about 3+

hours/ week working through issues, some with system, some with trying to get it

to work with our Paragon system.

One of the reasons we chose the system is because it has been around for a

while, but it has flaws that just seem like they never got feedback from actual

therapists.  For example, the flow sheet alphabetizes the exercises you group.

 So if you make a total knee exercise kit, it will alphabetize each exercises.

 If you do an exercise that is not in the " kit " you can easily add it.  Well

over time there gets to be a lot of exercises and the box that pops up to enter

parameters (reps, sets.....) is about 3 in. H and 5 in. W (so you can only see

the first 7-8 exercises).  You find yourself looking all over the place for the

checked exercises (the ones that are currently being performed) and you have no

way of indicating in what order you perform them.  So if you like to group the

exercises to avoid having your patient flipping over and back from prone to

supine or NWB to WB..... you can't group them.  Hopefully you can follow that.

 It seem like a

simple fix - just put a sequence column that allows ordering of exercises (they

actually have this feature for goals, which I could care less about ordering).

If you have any questions, please ask.  This is a hard decision I know.  I

have not heard many good things about other systems (except from the sales

guys, who will disappear once you purchase), so APTA may be good in

comparison. 

Randy 

________________________________

To: PTManager

Sent: Wednesday, November 2, 2011 11:06 AM

Subject: Re: APTA Connect

 

Hi Randy,

We are intending on going with APTA Connect in 2012 and I am wondering what

kinds of issues you are having. We have had Meditech in the past and it just

doesn't work well for our Rehab documentation, have also looked into ReDocs,

Hands On Technology and a few others. We are a CAH with a large Rehab staff,

inpatient and outpatient PT/OT/ST, peds, hands, and sportsmedicine. any insight

you can offer will be helpful. Thank you.

Wodzinski, MSPT, CSCS

Rehab Manager Bell Hospital

Ishpeming MI

>

> Is anyone currently using APTA Connect for EMR? We went live about 6 months

ago and are still having several issues. I'm interested in how others have

built out their flowsheet and how it is working, how the outcome/ stats analysis

reports are working for you, and if or how you have set up communication with

the front desk staff through the system. I would be more than happy to share

our experience/ what we've learned.

>

> Randy , PT

> Director of Rehabilitation

> Memorial Hospital of Union County

> sville, OH

>

Link to comment
Share on other sites

,

I am the director of our faculty clinical practice at Washington University in

St. Louis. We specifically chose APTA Connect over other products because of the

ability to customize note forms (particularly since we have a large number of

specialty/niche areas), track clinical outcomes, ultimately do more clinical

research, and have our info pulled into the National Outcomes Database. We " went

live " in January, 2010 with documentation. In January, 2011 we began to use the

patient interface/kiosk mode which allows us to e-mail health history and

outcome questionnaires to patients. We plan to start using it in January, 2012

to participate in CMS's PQRS initiative. I agree with Randy, that the training

can be somewhat limited and there was (and is) a major learning curve. We, too

had to create interfaces with our billing/scheduling system and an outbound

interface to the medical school's EMR (permanent clinical record). That said,

Cedaron has been very

flexible and amenable to modifying their product to our many, very specific

demands. The implementation was rough, but in speaking with many other

colleagues in a variety of practice settings, this is typical for any EMR/EHR

system. The greatest advantages of Connect are that it is specific to therapy

and it is HIGHLY customizable. 

If you're interested in talking with me more, I'm happy to share any information

with you,

Beth Crowner, PT, DPT, NCS

Division Director of Clinical Practice

Washington University, Program in Physical Therapy

(314)286-1416

________________________________

To: " PTManager " <PTManager >

Sent: Friday, November 4, 2011 8:35 PM

Subject: Re: Re: APTA Connect

 

,

I could give you a list of concerns, but a great example is my experience today.

 When we initially went live there wasn't data to use for training on the

analytics (stats/data analysis), so all that was covered was a brief,

superficial " what you can do " type of explanation.  We were supposed to get a

training session on that once we had a month or two of data.  We went to do

that later and there were errors/bugs in the system when trying to use custom

reports.  So we were supposed to have a session when that got worked out.  We

upgraded to the newest version, which eliminated the errors, but the training

session never happened.  So we have tried to muddle our way on our own.

Today i was trying to put together some reports so we could finally quit keeping

our stats by hand and excel spreadsheet.  So I tried to do a basic report so

that I can select a day of interest and see how many OP visits we had, how many

units were produced, and how many no-shows and cancels we had.  I couldn't get

it to work, so i called support.  The support tech stated that the scheduled

data doesn't connect to the analytics, so the ns/cancels were out (that seems

like a basic function), we worked through the visits and units, but given the

canned reports the system comes with and the fact that none are accurate, i will

wait to determine if it indeed is accurate.  

That's a small piece of frustration from today.  We have been building /

training since January 2011, went live May 2011, and we still spend about 3+

hours/ week working through issues, some with system, some with trying to get it

to work with our Paragon system.

One of the reasons we chose the system is because it has been around for a

while, but it has flaws that just seem like they never got feedback from actual

therapists.  For example, the flow sheet alphabetizes the exercises you group.

 So if you make a total knee exercise kit, it will alphabetize each exercises.

 If you do an exercise that is not in the " kit " you can easily add it.  Well

over time there gets to be a lot of exercises and the box that pops up to enter

parameters (reps, sets.....) is about 3 in. H and 5 in. W (so you can only see

the first 7-8 exercises).  You find yourself looking all over the place for the

checked exercises (the ones that are currently being performed) and you have no

way of indicating in what order you perform them.  So if you like to group the

exercises to avoid having your patient flipping over and back from prone to

supine or NWB to WB..... you can't group them.  Hopefully you can follow that.

 It seem like a

simple fix - just put a sequence column that allows ordering of exercises (they

actually have this feature for goals, which I could care less about ordering).

If you have any questions, please ask.  This is a hard decision I know.  I

have not heard many good things about other systems (except from the sales

guys, who will disappear once you purchase), so APTA may be good in

comparison. 

Randy 

________________________________

To: PTManager

Sent: Wednesday, November 2, 2011 11:06 AM

Subject: Re: APTA Connect

 

Hi Randy,

We are intending on going with APTA Connect in 2012 and I am wondering what

kinds of issues you are having. We have had Meditech in the past and it just

doesn't work well for our Rehab documentation, have also looked into ReDocs,

Hands On Technology and a few others. We are a CAH with a large Rehab staff,

inpatient and outpatient PT/OT/ST, peds, hands, and sportsmedicine. any insight

you can offer will be helpful. Thank you.

Wodzinski, MSPT, CSCS

Rehab Manager Bell Hospital

Ishpeming MI

>

> Is anyone currently using APTA Connect for EMR? We went live about 6 months

ago and are still having several issues. I'm interested in how others have

built out their flowsheet and how it is working, how the outcome/ stats analysis

reports are working for you, and if or how you have set up communication with

the front desk staff through the system. I would be more than happy to share

our experience/ what we've learned.

>

> Randy , PT

> Director of Rehabilitation

> Memorial Hospital of Union County

> sville, OH

>

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