Re: Billing Services - Is it normal to pass on the cost of a soft...

[Guest guest]

I also own my own billing service for 13 years.

My opinion is this is OUR cost of doing business NOT yours. Changes in

our industry require ICD10 updates and capability.

Is your access changing or your capabilities through the systems such as

scheduling your previous might not have had? I would also refer to your

contract. Maybe there are additional services they are charging you for

that you do not want.

I personally am also going through upgrades but at my cost. There are

additional benefits to the provider but its their choice to use them and

therefore pay for them.

Jackie Zube, CMRS

The Billing Office, Inc.

Englewood, CO 80110

_www.yourbilllingofficeinc.com_ (http://www.yourbilllingofficeinc.com)

In a message dated 10/23/2011 6:40:10 P.M. Mountain Daylight Time,

karlbeb@... writes:

Hi Group,

I outsource my billing to a billing service. That service is currently

going through a software upgrade. The benefits of the upgrade seem minimal to

me although it will include ICD-10 updates. The cost of this (almost $1500)

the billing service is wanting to pass fully through to my PT clinic. Is

this a normal / standard cost to pass on to a clinic? We currently pay 6% of

collected insurance revenues to the billing service and 2% of copays. Your

thoughts?

Thanks!!

Karl Bebendorf PT, DPT, OCS

Atlas PT

Denver, CO