Guest guest Posted October 21, 2011 Report Share Posted October 21, 2011 Hi! Is anyone out there using 3rd next available as a measure of access? If so, what is your target and are there any national benchmarks anyone is aware of specific to outpatient therapy (specifically PT and OT). We are looking to implement this as a better way to justify our need for more staff and to address backlog - as productivity alone is not speaking to our volumes and need for more staff. Thanks! Suzie Quote Link to comment Share on other sites More sharing options...
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